Driver hit my postbox may not have even realized it. Tried to call, got the run around similar on social media - who to contact
The case is relatively simple.i was in my office one floor up, clear view on the post box. Have a camera in place.
When the driver left (small, tight street) the tail end of the van swung a but to the right and caught my mailbox bent the whole upper part off the pole.
I live in a HOA neighborhood and those damn things are super expensive or I wouldn't care. Anyways he didn't stop, will assume he didn't realize what happened. I was in a meeting and couldn't bring down immediately when it happen.
I called the police, have a report, camera screenshot, tons of pictures of the postbox and the damage including the white paint of the van.
I tried to call FedEx, got a call back from customer service who said they will connect me to a special department, when they tried " call can't be connected as dialed" yay! Looked online and the info I found doesn't work. So I tried social media (FB Messenger) and noe am getting a bit of a run around. Asking questions about the vehicle I can't answer, d manding the tracking number of the delivery (they weren't delivering to me) vehicle number, drivers name and so on. Since I have them all the info I have, then they tell me thanks and ask if I want to be contacted regarding the case or if that is all.....like man I live in a HOA neighborhood. Those damn post ones with pole and install run over a thousand bucks....I know because this is the third occasion this happened and Zi paid two of them because they ran and i didn't have a camera in place (now I do).
All I want to do is having this reported and handled. I have no hard feelings regarding the driver, he may really not have realized what happened and the street is tight.
Just who to talk with after phone and social media seem to be a bit of a bust and the info Google gave me is outdated and points to a damaged package reporting site.
Can anyone point me in the right direction please?