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r/CapitalOne_

▲ 0 r/CapitalOne_

Capital One, why do you insist on OTP using a US phone number and not your own app?

Capital One is NOT a good bank to use for CC especially while traveling outside the US and especially if you don't have access to a US phone number.

I had to replace my phone due to damage.
I was able to link my Apple Card and my CS Brokerage CC/Debit card to Apple Wallet in 30 seconds.
And with both of these it's a simple process using app to fix any issues.

With Capital One, they had me log into my account OK, then verify the card with mobile app OK, then it read congratulations, your card has been added to Apple Wallet... but it's not and it won't unless I call them and get a OTP. "We cannot activate your card at this time"... WHY NOT? I'm logged into my account, I scanned the card, you congratulated me.

So, I will not use Capital One cards anymore. Next time I'm in the US I will close my CapitalOne account.

Also, if or when they switch to the Discover network, it's useless to me in Asia.

Capital One, stop your reliance on OTP.

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u/Nowisee314 — 3 days ago
▲ 79 r/CapitalOne_

YAY I got approved

I had been wanting my first big boy card and went with Venture for the SUB!

u/tylerrunck — 4 days ago
▲ 30 r/CapitalOne_

6-month Automatic CLI - Savor

Hasn’t even been 6 months yet and I woke up to a nice surprise! Being my first card I was afraid I was bucketed, but this gives me more hope! I was going to request a CLI anyways after 6 months, so can I still do that? Will they even give me anything if I manually request because of the auto CLI?

u/Maybe-Jayden — 4 days ago
▲ 3 r/CapitalOne_

Capitol one credit cards

I currently have had the savior card for a year now and have been enjoying it’s perks. I added the quicksilver about five months ago for the 1.5% on everything. I was debating the venture or venture x card to get miles back despite me not being much of a frequent traveler maybe a trip or two max a year like a weekend trip. I am open to suggestions/ feedback.

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u/Fit_Professional_457 — 4 days ago
▲ 6 r/CapitalOne_

Has anyone received their early payment for this holiday?

I usually get paid on Monday but with indigenous peoples day I figured it would come early, you don’t usually get paid on the weekends so I thought it would come Friday but would it come Sunday instead?

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u/Raraahahah200 — 4 days ago
▲ 19 r/CapitalOne_

'Web access to your account is turning off soon'

Logging into my account on the web today I was greeted with this message:

>Web access to your account is turning off soon > >Don’t worry though, the mobile app has everything you need to manage your card.

I am not very happy with that news because I don't have a smartphone (I don't want one), and even if I did it would still be more convenient to access my account at home on a PC with a large screen.

I needed to speak to customer services about another issue anyway so when I called them I mentioned the web service closure message and the agent said there is no timescale for it and it might not actually happen because there have been a lot of customers complaining, which doesn't surprise me.

I don't like the way Capital One just assumes everyone has a smartphone. Even when you phone them, you have to endure a long message where you're told you don't really need to phone and could do everything on the 'app' instead. No, I can't - that's why I'm phoning! I can't even send a secure mssage via the web because despite the help section saying you can, you can't any more - the secure message option has been removed from where it used to be. It now only exists on the mobile app.

So I haven't had paper statements for years but this is probably going to prompt me to get them reinstated, which will cost Capital One money and waste paper which I don't want to do, but I'll have no way to read statements otherwise. (And who wants to read them on a tiny mobile phone screen?)

So does anyone have any concrete info on when this will take place? (I'm expecting people just to attack me for not having a smartphone but maybe I'll be pleasantly surprised.)

edit -

This is what I see:

https://ibb.co/d4Rj7G85

https://ibb.co/HDkxLbDd

u/cennep44 — 12 days ago
▲ 9 r/CapitalOne_

Misfits Market offer stack

My Misfits Market $1.30 net grocery order

Misfits market is showing $33 cash back on Capital One Offers

Note: I’d normally opt for 33x miles but the offer disappeared when I switched to the Venture X so I had to use it on a Discover IT.

Amex has a $5 back on $5 spend card linked offer

I signed up for the free trial of M+ for free shipping.

Cart came out to $39.30 - $33 back Capital One and - $5 back Amex = $1.30 out of pocket

Another note: this is a subscription service that auto renews so you need to make sure you cancel before it locks in the next order if you don’t intend on keeping it.
Also M+ is an add on that has to also be cancelled independently.

u/SpartanScribe — 12 days ago
▲ 6 r/CapitalOne_

Capitaloneshopping.com is definitely not being confusing at all. Crystal clear deals for sure.

u/OpulentCloaca — 12 days ago