r/ClaimsAdjuster

Hi everyone,

I recently received an offer for an entry-level liability claims role at a TPA. The work would mainly involve handling liability claims for retail-type clients (slip & falls, minor customer incident claims, small settlements, etc.).

A mentor/professor recommended claims experience early on because it builds a strong insurance foundation, but after reading reviews online about TPAs/independent adjusting, I’m a bit concerned about workload, unpaid overtime, difficulty taking vacation, and after-hours expectations.

For people working in claims or commercial insurance — did starting in a role like this help your career long term? And how realistic are the work-life balance concerns people mention online?

Also wondering whether it’s better to take the experience now, or wait and see if carrier-side opportunities with more structured training come up.

What’s been your most and least favorite claims department to work in? And why?

Desk adjuster for Big Red, and interested in pivoting to a department other than sub

I have been in claims for 4 years now. 1 year with the Cheifs 3 years with Payton Manning and now with a subsidiary of mayhem.

I’ve been in my current roll for closing in on 6 months already and I am getting BURNT out there is absolutely no assistance. I went out of office for a vacation for 2 weeks. Before going out I got my desk completely caught up and clear. While I was out not a single person backed me up the only backup I got was my manager taking care of escalations. As soon as I came back I was greeted with and insane amount of OD activities and tasks. And icing on the cake… being forced to be the backup for a teammate while they are out for who knows how long and that persons desk is an absolute NIGHTMARE.

For the past month since I’ve been back I have been stressing, losing sleep, worrying, working late, and still I get told “you need to do this and this”…. Excuse me? I do not have the time for that whatsoever.

So please. Help me out… I need to know who is hiring and need it to be remote and mid $60k range preferably.

I am a property field inspector for a semi-big insurance company and they require that we make or attempt to make first contact with an insured within 4 hours of having the claim assigned to you. I can do it when it’s slower but when we get super busy I can never manage that expectation. I’ll be on roofs doing an inspections back to back then look and see I already missed the 4 hour window for a claim I got earlier that day. It’s madness and my management are going to write me up soon for it.

Now I am curious, what do other carriers have for a timeframe for first contact after being assigned to you?

So I’ve been working for an insurance company (afraid to say who in case someone from my area sees this) around 3 years as an injury claims adjuster. I am burnt out! Every day I wake up I hate going to work, and I work from home. I have never loathed a job so much in my life. I’m getting 5-6 new claims a day, I’m behind on most of my work because it takes time to handle a claim but then there’s phones and then your manager is sending you additional stuff to do all the while more claims are piling up. Close 5 to get 6. (Sorry for the rant, I just figured you guys would understand, my family and friends always respond with “be grateful, which I am but they don’t comprehend the stress and burnout it’s causing). I am wanting to move into siu, underwriting, compliance, quality assurance or prior authorization specialist. Has anyone successfully pivoted away from claims? If so, please tell me how. I know this job market sucks, I’ve been applying to jobs for almost 2 years and I haven’t even gotten an interview.

I start June 1 and I am both nervous and excited. Im 34 and have been in law enforcement since I was 21. This is a whole new world to me. Whats some advice that you would have wanted to have when you first started.

3.5 years looking for a job
8 years in auto claims
7 years in WC
30+ in the insurance field

100s of applications
A handful of interviews
100s of rejections

I had an interview today, went well.

Or so I thought.

Rejection came 2 hours later.

Thankfully I have a job, I’m just burned out and need change .

I’m apparently employable (because I’m employed).
But not hireable anymore (because I’ve aged out).

I’m tired
I’m frustrated
I’m done
I’m defeated
It’s over

Sigh

I have a second interview with National General/ Allstate for an WFH Automotive claims adjuster trainee. Wanting to know your guys thoughts on this job? I am currently a service advisor/ manager and am so burnt out of this job, been doing it for 4 years now. The money is great but just super tired of the job and don’t think I can handle this much constant stress long term as it has started to affect my health some. I’ve heard being an adjuster is just as stressful and the pay won’t be even remotely close? Is it worth making this jump to get out of being an SA with a big pay cut. Any advice or input from someone would be great especially if they came from being a service advisor! Side note,I’d love to do field claims but I’m sure that would take alittle while to get there.

I’ve been at Allstate for over a year in sales. Just switched over to National General as a property auto claims adjuster. Any tips on how to quickly move to my dream job of CAT auto field adjuster on the Allstate side again?

I’ve been working at a workers’ compensation defense firm for the past 7 years and have developed a pretty solid understanding of WC laws, the litigation process, medical records, deadlines, and how claims move through the system. Lately I’ve become really interested in transitioning into a workers’ comp claims adjuster role. For anyone already in the field, are there any certifications, licenses, or courses you’d recommend obtaining before applying?
I’m located in California if that makes a difference. I’d appreciate any advice on the best way to break into the adjuster side of the industry.

I recently got approved for my adjuster license in Texas . I’m soon to start applying for jobs . I have a sibling who works for pilot and is the one who referred me to this career path. I have a felony charge from a few years ago where I completed deferred adjudication probation a few years back which means the charges are dropped and case dismissed once completed (nothing with frauds, theft, dishonest acts etc.) my questions is does pilot do do background checks ? And also anyone who’s dealing with charges on background what was you experience with finding an adjuster job? Preferably with pilot if possible