r/ClaimsAdjuster

I have been in claims since 2017. Started with intake/FNOL, moved to one of the big three where I spent two years, took a job at a finance company in their insurance department, then started working for non standards back on a desk.

Currently on my second non standard company. I’ve done Liability, BI, and now handling fraud/fires/thefts.

My goal is to move into management and wanted to get my feet wet in each area. However, I’m starting to think I’m severely underpaid. Currently make 68k, work from home, and pretty good benefits.

No college degree but with my experience and what I’m handling based on jobs I’ve seen posted I feel like my floor should be 75k right now.

Just looking for some advice from other adjusters as this isn’t really a question I can pose to my colleagues.

I'm in the process of getting into a desk role in property in this field. Career change for me. It'll be 100% remote. What I'm typically hearing is the workload is heavy. My question is do you set your own hours in desk adjusting? I've heard they can do that in field

For context I’m a field property adjuster in an area of the country that experiences a lot of hail storms. Not sure if it’s just the territory I work but the amount of appraisal requests I receive have grown so much over the last couple of years it’s insane! it nearly feels automatic if a roof replacement isn’t approved that the roofer will push for it.

I’m not a fan of appraisal even though there is not a lot of ground work required on my end, but I feel it can be a waste for the insured and a hail mary for the roofing company..

I say all that to say I get so much gratification when an appraisal comes back and both sides agree with my assessment. Not that I don’t want to buy the roof (could honestly care less and it’s easier when the roof warrants full replacement).. but I like the added confirmation that I wasn’t just a hard ass or the “big bad adjuster” that is stingy paying claims.

That’s all, just needed to vent lol. Hope everyone has a great rest of the week and enjoys the long weekend if you get it! 🇺🇸

I'm in the final days considering between 2 offers:

Liberty Mutual-Senior Casualty Claims Specialist

&

Progressive- Claims specialist Sr. Litigation Personal lines

I need to know:

What do the workloads look like?

How is training and on-boarding?

How are metrics and are they realistic?

I would be in the Plano office for liberty mutual or doing​ remote for NJ area for Progressive.

I really want to know what I am getting into.

To this point, I’ve only ever worked APD as a claims representative (carrier side). I just got selected for an interview as a Liability Adjuster II with another big carrier.

Wish me luck! Any interview tips for this role would be welcomed.

Property adjuster with 4 years experience working as a staff adjuster and working CATs. I left my staff role 7/2025 with Erie insurance in Pennsylvania . I’ve been looking to transition into the contractor side and have had no luck at all . Any recommendations on certs to add , roles to search for . It’s been almost. A year at this point . Starting to get into desperate territory . Any tips ?

All knowing adjusters of Reddit show me the way…

I have done insurance in Florida on the agency side for over 15 years. I have also worked for a carrier directly. A few years ago got my adjusters license, haven’t done anything with it but want to cross over to the to dark side. Insurance was something I fell into all those years ago. I would be better suited to claims than from the agency side. Open to desk adjuster, field adjuster or independent adjuster.

Here is where I need all of you:

I have my license but no experience with adjusting or Xactimate software. Where do I begin?

Should I learn the software on my own or take a course and then get certification?

Is certification required or just working knowledge?

Is there a way to get my foot in the door somewhere?

Will any company show me the ropes so to speak if I’m flexible with pay? Is shadowing a thing these days?

I’ve seen and handled claims at an insurance company as well an agency but I know the actual adjusting is a different animal.

Any guidance or advice would be greatly appreciated.

Hello are there any companies other than geico that does a 4 day schedule?

Hey everyone,

I have some interviews lined up for The Hartford. It’s a full time Hybrid position in Property Claims. I thought it’d be salary but it’s hourly.

Does anyone have any recent insight into the company culture, workload? Tips? Recommendations?

Just looking to apply to some pip positions. Remote or in person. I live on Long Island NY.

Hello, I am an insurance appraiser for vehicle damage appraisals. Currently, I am working for Sedgwick, but their work volume has dropped drastically in my area. I have my all-lines adjuster license but since the workload has dropped I am not making much through appraisals. Is there any other ways I can use my experience to make more money? I feel like ive been barely surviving and all the places ive applied to send me constant rejection emails.

I’ve been working as a claims adjuster in Central Canada for several years now, and I’m reaching a point where I feel completely burned out.
The workload, constant deadlines, difficult customers, and the emotional toll of handling claims day after day have started to wear me down. While I’ve developed strong analytical, investigative, and problem-solving skills through this work, I don’t see myself staying in claims (or possibly insurance) long-term.

Lately, I’ve become interested in transitioning into data analytics, data science, or another science-related field where I can apply my analytical skills in a different environment. I enjoy working with data, identifying patterns, making decisions based on evidence, and solving complex problems. I also have an interest in scientific research and quantitative work in general.

My questions are:
\-For those who have made a similar transition, what skills or qualifications were required?
\-Is a degree absolutely necessary, or can certifications and self-study be enough?
\-What technical skills should I focus on first (SQL, Python, statistics, Excel, Power BI, etc.)?
\-Are there specific programs, colleges, universities, bootcamps, or online courses that are well-regarded in Canada?
\-How realistic is it to move into an entry-level analytics role coming from an insurance background?
\-Are there science-related careers that might value my investigation and analytical experience without requiring a complete restart academically?

I’m willing to invest time into education and training, but I’d like to make sure I’m moving in the right direction before committing significant time and money.

I’d appreciate hearing from anyone who has made a similar career change or who works in analytics, data science, research, or related fields.
Thanks in advance for any advice.

I got an offer from Nat Gen for Rep BI adjuster. Anyone work there? I would like to hear some insight please. Currently at Big Red and their remote position is a huge thing for me.