r/ClaimsAdjuster

I have an auto claim with a 30k PD limit. The claimants car was totaled and his settlement was 34k. I usually flag the low limit policies but just completely missed this one since all the adjusters I work with and I have had an excess in work the past month due to staffing. I’ve just been moving so fast. It gets worse, I had him in a rental coming to 1.6k extra. I got his settlement approved by my manager, presented it to him, and when I went to issue the payment I got the error message and realized. I’m pretty much 6k over the limit. I feel so dumb, I’m so embarrassed, and made my management go into a frenzy and have to break into the extra money set aside for mistakes like this. I’ve been doing this for 7 months and finally got to a point where I genuinely felt good at my job and now I feel like I’m back at square one, and feel like management wants to fire me. I know I fucked up, but has anyone done this before to share my misery with me?

Hello, fellow claims adjuster here been at it a short of 5 years. I've come to the conclusion that I'm burned out, I don't want to do this as a career any longer, hoping to find advice/stories of people who were successful in pivoting to something else.

It's the usual complaints I've heard: The stress, the crunch. I'd chalk it up to "well this is being an adult" but my health is declining because of it, both physically and mentally. I don't enjoy my life outside of work anymore. I went to the coast a few months ago and I may as well have been at my desk for example.

Anyway, enough rambling. Hoping to get advice on pivoting to something else. I'd take a pay cut at this point but what kind of careers do people typically transition to?

What are your best analogies for the claims industry, I’ll start.

Calling a roofer to do a ‘storm damage assessment’ is the equivalent of calling a used car salesman and asking if you need a new car.

Go!

I currently work in Accident Benefits Claims in Canada, have a bachelor’s degree, and I’m pursuing my CIP. I’m willing to relocate, travel for CAT deployments, and complete Xactimate/state licensing.

I understand Disaster Relief Insurance Claims Adjuster can qualify under TN status for Canadians.

Has anyone made this move before, or know companies open to hiring Canadians for CAT roles?

I see so many USAA adjusters complaining about workload and conditions and metrics and it made me almost not apply.Yall have no idea what an actual bad company is.I've worked at USAA for a bit over a year..I came from 4 years of geico Todd combs Communism.Illegal working conditions(Yes really),lying about if metrics would be counted agaisnt you,Forced to learn towing and roadside which they lied about,1 burger or hotdog and 1 bag of chips ass ,14 Coverage claim mondays from 12 different states,. This shit is a breeze in comparison.I now only handle 4 states.Workload is more manageable.Dont get me wrong it's still tough If any Geico people are looking for a job apply to the U.My life and my mental health has finally improved and sometimes the grass really is greener !

Not to dox myself but I worked at the katy location IYKYK

My daughter graduated from college two years ago and kind of fell into a career that she didn’t plan on and doesn’t like. They wanted her to sign a contract for another year. She didn’t sign, and now she’s jobless and looking for something entirely different. I’m a workers comp nurse case manager, and I know there are always job openings for adjusters. I encouraged her to apply for the trainee program with Gallagher Bassett. She had a great first interview and immediately got a second interview, which she feels went well. She was told that she would hear something in about 2 weeks. It’s now been three weeks since the second interview and nothing. They told her the next training group is not starting until January so I’m thinking maybe they are just not in a hurry. She’s losing hope though and really wants this job. In the meantime, she’s applied for similar trainee programs with Sedgwick and Liberty Mutual and hasn’t gotten any response. She’s so smart and responsible. GB wanted her college GPA and she was an honors student. I can’t understand why she’s having such a difficult time. Does anyone any insight or advice on how she can get started with this career if the GB trainee program doesn’t work out?

I'm not sure if anyone has experienced this, but I'm currently looking for a new claims adjuster role in the Greater Toronto Area (GTA) and one thing I've noticed is the salary ranges are stretched too much. I am a seasoned professional with 14 years of experience, CIP designation, provincial licensed and a wide array of claims experience from high net worth claims to product liability and commercial autofleets. Someone like myself shouldn't have an issue finding work but it's the latter.

I've noticed that certain companies looking for claims professionals are not willing to pay higher or fair market value of certain claims roles. For example, Aviva in Oakville is hiring for a commercial auto specialist in their GCS department and the pay range is $60-70,000k. For a similar job working downtown Toronto at a large commercial insurer, I was making well above $80,000 annually. I feel that Aviva like many other Insurers are not in line with the job market when it comes to salary expectations vs role requirements.

Recently I applied for one job and the salary ranged from $49,000 all the way to $90,000 and I received a call for the role. During my call with the initial screening the recruiter mentioned that this role is more entry-level however, they need someone that's experienced and can provide proper guidance for their insureds. I know that I am at the top end of the range given my experience, qualifications, and licensing. What I don't understand is why they post for a role that's mid to senior level and state it's entry-level to try and justify paying a prospective employee less. It's like going into a Rolex boutique and asking to buy a sub mariner but only willing to pay the price of a Casio G Shock.

I'm not saying I'm the best adjuster, what I'm saying is I'm experienced and I know how to do my job and I do it well. Before, I was told I needed more experience for certain roles. Now that I have the experience, I feel that it's totally irrelevant nowadays and it doesn't matter. Companies want to pay the absolute lowest they can to recruit talent. I feel that if insurers want the talent, they need to pay the premium .