r/CommBank

So I have a cba gold awards credit card which Ive got justover 80,000 points. What is the bestuse of these points now. Do I........

a) just let them transfer to yello points

b) redeem a myer card or similar

c) take the cash (about $100 less than vouchers)

d) transfer to velocity or qantas points, however I cant see this as an option.

Appreciate the help

What do you guys think about the changes? I noticed that the awards card is not being offered anymore and whilst you can still use it as an existing customer - insurance on purchases has been removed. I wonder if there will be any reductions in fees (not likely).

Just trying to finally do our tax and I never noticed before that CBA only allows export of 200 transaction records? Are you guys having the same issue?

Their tech support said that large CSV files could cause a memory issue. Would that be the case since it limits the downloads to 200? Would that really be a memory issue?

This is super annoying. How is this still happening? If I have logged in, and money comes in, I can see it in my transactions list, however the value doesn’t actually go up. There is no way to actually pull to refresh or anything like that. You must force quit the app and login again for it to “show”…

My card declined twice today at BP and KFC. The manager at BP said Commonwealth and Westpac were down. Take cash.

Is anyone else having issues with the combank app not working? We currently cannot view balances after August 15 and we also cannot transfer money. They have said Mastercard issue is fixed now so perhaps a different issue ?

Who else can't transfer money to an external account right now?

Keep offshoring and hoarding your profits Commbank, I believe that one day you'll get the release process right 🥳

Wondering if anyone knows how to remove a TFN from an account, in particular Goal Saver and NetBank Saver accounts?

I've seen some posts elsewhere (not this subreddit) that deemed it possible and apparently not as difficult as some of the other banks.

G'day everyone,

I was looking through the CommBank app today and noticed the feature allowing you to generate temporary or permanent digital cards with dynamic CVVs for online transactions.

For those of you who use them regularly: do you find them genuinely useful for preventing fraud, or is it more hassle than it's worth when subscriptions keep failing because the virtual card details changed or expired?

Has this happened to anyone?

So, I am in Europe and I cannot get cash out at any ATM.

I have tried several ATM's in multiple countries, including hole in the wall and actual bank ATM's.

I called CBA and they checked my card and said there should be no issues, as there are no blocks on my card at all. I was transferred to the fraud team and the card team, and the answer was always the same. No issues from their end.

I have checked the app and made sure that international transactions are allowed and all those things.

I am able to tap and use my card to pay for things - no issues. But I cannot get cash out.

Has anyone else had this problem? I just have a normal transaction account with a yellow MasterCard debit card.

As the largest bank in Australia, this is absolutely fucked. Luckily I have friends with me who I was able to transfer money to and they got cash out for me. But imagine if I wasn't with them?!

It's 2026... Why can't I get cash out overseas?!

I will be changing banks when I return home.

I got charged $50 when I made a purchase last Wednesday, charged $50 on Friday at around 12:00AM as a pending charge, and another $50 later this morning as a seperate transaction.

I get the feeling I was charged $150 in total by this one client.

I received a replacement debit card today since my other one was damaged. However, both the new and old cards appear in my CommBank app. Can anyone please advise how to remove the old card?

Thanks in advance.

Never had an issue with payments. I’ve got Afterpay payments that range between 300-400 a week that gets taken out swiftly and no issues.

On Monday I did have my Netflix payment declined but I wasn’t to fussed about it.

I’ve paid a chunk of my Afterpay today. Went to purchase something on a game via PayPal and the app bugs and says unable to process payment. I try again and says the same thing. Asks me to update payment. I do. It says the card is invalid. I check my PayPal and it has two pending payments from what I was trying to buy.

I test it on a smaller purchase on another game and says the card has been declined.

I’ve checked in CommBank and nothing states my card is unable to be used. I check my emails. Nothing either.

Has my card been blocked?? For what??

Edit: Spoke to a ‘specialist’ in the commbank app and the type of card I had was having issues. Seems to be fixed today :)

The fraud detection that blocks a legitimate purchase at an inconvenient moment is one of the more consistent complaints about the major banks and CommBank seems to generate enough of these conversations that the question of whether the system is calibrated appropriately is worth asking. Would love to know from people here how often it actually happens, whether it's improved recently, and whether there's anything about how you use the account that seems to make legitimate transactions more or less likely to get flagged in a way that creates the problem at the worst possible time.

Why would a branch manager local to me be calling? I havent used my commbank in ages and it's got like 10c in it, they've closed 3 accounts and I still have one business open but I don't use it. Why would they need to talk? I can't call back during business hours. Lol

Has anyone had any luck in returning a eftpos terminal? I filled out the form over a month ago. They said they would contact me, they haven’t. I have emailed, gone into a branch to try to return( they said I can’t someone has to collect it ) chatted on the online chat, made a complaint. All said they would email to organise a return. Still nothing, apart from an email that says I owe them $500 for not returning it. How am I suppose to return it? All my details are correct on my accounts as well those have been doubled checked.

hi, i got a new phone and i’m currently overseas for work. i cant login to my commbank app as it will send a netcode to my australian number which is now inactive. i can technically call the overseas hotline, but international call is quite expensive and i’m wondering if there’s a way to email or send a message to commbank instead of calling them?

the help page tells me to use ceba chat, but that’s not an option since i have to login to use ceba from the app.

is there a way i can send a message to them? thanks!