r/EDFEnergy

What in the fresh hell is this?

What in the fresh hell is this?

​

3 bedroom small semi detached, no electric vehicle.

u/AdQuick708 — 14 hours ago

Denied Sunday Saver - not enough readings

Sunday Saver checklist: What you need to join the challenge

Mobile phone number

A one or two-rate electricity tariff

One electricity supply number

Heathly smart meter readings

It looks like we don't have enough readings from your electricity meter at the moment. Unfortunately, this means you won't be able to join the challenge just yet. But come back and try another time – hopefully we'll have enough readings soon.

The first 3 items are green check marks

I joined on the 10th July, all but yesterdays readings are up and showing 30 minute readings.

I've looked that T&Cs and can't see any minimum readings, does it require a full months reading?

TIA

reddit.com
u/mzm70 — 3 days ago

Yet another SEG question!

I submitted my SEG application a few weeks ago and I’m still waiting for a start date. I understand that it will be backdated so that good news. I’ve never exported before and wondered if there is a limit to the amount you can sell and is there a time window for when you can export? I presume you can’t export on free electricity Sundays? Any other advice very welcome! Thanks

reddit.com
u/crisscross6112 — 4 days ago

Does EDF send notification alerts when a smart charge session is generated?

Also, since EDF is pretty generous with extending the 'slots,' would that generate another alert?

TIA

reddit.com
u/mzm70 — 5 days ago

SEG 15p 12m fixed

Hi everyone, does anyone know if I also have to have my gas supplied by EDF to be eligible for the 15p SEG? I spoke with someone from the SEG team and they said it wasn’t necessary but the statement of terms says otherwise.

I’m just worried that after all this time I’ve been exporting while they set it up, in the end they might come back and say they won’t pay me because my gas was not with them or worse, the 12m will be pulled!

Is anyone currently on the 12m 15p SEG or have successfully signed up recently and has their gas supplied by a different supplier?

reddit.com
u/MJPalad — 6 days ago

EDF SEG APPLICATION

I am switching my solar export tarriff from octopus to EDF. I have already switched my electricity import and gas accounted to EDF as well. When I am trying to fill the application, it only gives me the option of standard variable 3p/kwh. Whereas on the website, it says we are eligible for 15p/kwh export rate. Did anybody go through same issue ? What's the solution?

Thanks in advany.

reddit.com
u/DaddyThoku — 7 days ago
▲ 8 r/EDFEnergy+1 crossposts

EDF smart charge - is this correct?

Using Smartcharge for the first time today. My EDF app initially showed my charger as connected, created a charge schedule and started charging. The next time I look, it’s still charging but now in the EDF app it shows as I need to plug in my charger…

The sessions are still showing in Hypervolt app as in the image. They all have boost next to them, which I’m hoping and assuming doesn’t mean it’s a boost charge at full price, as I haven’t clicked boost once.. just set up my charger, selected done by time and % and this all integrated.

Can anyone let me know if this is as expected?

u/NoJuggernaut6667 — 6 days ago
▲ 3 r/EDFEnergy+1 crossposts

Battery too warm

Anyone else can’t charge past 30% because the battery says too warm? Funnily it charges during the day through the solar just fine.

reddit.com
u/Individual-Cherry-98 — 7 days ago

Can’t get enrolled on Smart EV Charging

On EV Tariff and have given Charger and Car Details for the smart add on but this screen keeps on appearing and no slots allocated. I was expecting a short test charge like Octopus do, but nothing happens.

Customer services are hopeless as the ‘EV Team’ are not available to customers, and only email by Customer Services.

If you signed up what was the final step and what happened? Thanks.

u/SleepyRalph_ — 8 days ago

Switched to wrong tariff - EDF seem reluctant to fix

Hello all,

I’m an Octopus refugee after they took 6 months to install my EV charger and that made me look at pastures new.

I opted for the EDF collective switch Jun27v2 via Uswitch as it was a day rate and night rate that was a happy balance between my low EV useage and my household needs.. I really didn’t like the idea of paying 33p per kWh for household stuff so this tariff brought that down.

The switch seemed to go going ok, got the welcome documents from EDF with the stated pricing being as expected.

Then came switch day and an email stating “here is your selected tariff” that points to a tariff of the same name but completely different pricing structure - it’s an 24hr standard rate which would mean charging my car would cost £5 more per full charge.

Of course I called them immediately, 0930hrs on the morning of the switch and was told by the call handler after some checking that it will just take 10-15 days for the meters to be calibrated and then I’ll be good.

That hasn’t happened and I’ve sent off a “please action” email only to be met with a response that is telling me “you are on the right tariff as per your agreement”.. and sure it’s the right tariff by name but it’s the wrong pricing structure completely.

Has anyone else had similar with EDF and now allow to get them to play fair?

I know I’ll be alright in the end as I have the supporting documentation from the USwitch email, onboarding email and then the change on switch day email.. so the omsbudman can sort it if EDF won’t but I’d really prefer to get it sorted before I end up paying far more than I should for my car charging.

reddit.com
u/Jlpeaks — 11 days ago

Smart Meter or EDF missing 30 minute uploads.

For context I switched on the 10th June and got the EV tariff on the 12th.

Looking at the Energy Hub for the 18th I see a few bars just after midnight and nothing since.

I've downloaded the CSV and that shows no more entries from 01:30, any ideas?

Yes I have contacted EDF and so far no response

https://preview.redd.it/cgdi5xs2k88h1.png?width=525&format=png&auto=webp&s=be1d85c3d027b9cf4819ec2aa893c8d2bdeed241

Timestamp Electricity consumption (kWh) Electricity cost (£)
18/06/2026 00:00 0.097 0.01778321
18/06/2026 00:30 0.107 0.01848251
18/06/2026 01:00 0.105 0.01834265
18/06/2026 01:30 0 0
18/06/2026 02:00 0 0
18/06/2026 02:30 0 0
18/06/2026 03:00 0 0
18/06/2026 03:30 0 0
18/06/2026 04:00 0 0
18/06/2026 04:30 0 0
18/06/2026 05:00 0 0
reddit.com
u/mzm70 — 13 days ago

Free electricity for england matches

How are people taking advantage of free electricity? This is my first year on EDF has anyone been through these events before with them and do they correctly refund the amount to me at the end of the month?

reddit.com
u/Individual-Cherry-98 — 14 days ago

Smart EV Tariff

Anyone got this issue when trying to sign up with zappi? The sign up worked first of all but then wouldn't setup a smart charging schedule, so I reset and tried again with the result of this notification. Leapmotor ev so I know car is not compatible.

u/FinishKey6124 — 13 days ago