r/Hilton

▲ 4 r/Hilton

Does water already in the room rather than upon check-in bother you? And why?

Hi! I work front desk and my hotel will often have bags to give, but water is always already in our rooms. Some people seem very put off by this… But to me, surely it seems more convenient that it’s already been taken care of? And there’s nothing for you to have to carry in addition to your luggage? Maybe it’s just the feeling of receiving a “gift” and having it handed to you.

We have been out of water bags lately and some people seem very upset, even though they will still be receiving the exact same thing. I truthfully do not understand the big deal with the waters at all… Some people are very intense about this. It’s an extremely inexpensive and non-luxurious item. However, I did ask because I do genuinely want to understand! Perhaps it is just a symbol of appreciation that feels better when delivered by hand for some.

(I would like to note that I have traveled staying in Hiltons for longer than I have legally been allowed to work in one, lol. I felt the same way about it as a guest!)

reddit.com
u/whimsymoths — 14 hours ago
▲ 12 r/Hilton

Can an employee understand this report?

I was charged $900 because the smoking sensors that were installed 2 months ago said my rooms air quality index was at 500 from the day I checked in time stamped at 4:30pm so like half an hour after check in all the way until I leave. This is a malfunction. I did not smoke in the room. In fact, the hotel was near a massive fire the grasshopper fire on Mt hood and the aqi was bad outside.

u/Emperor-_Palpatine — 16 hours ago
▲ 3 r/Hilton

Hilton SLH points not honored

Hi everyone just stayed in Summer Senses luxury SlH resort in Greece. Used hilton app for booking and used the Hilton amex aspire card. Now the points came and only received 3x vs 14x as advertised. Contacted amex and no luck they are telling me only qualified hotels are eligible for 14x. I have been told the hotel is not under Hilton umbrella even though it clearly is.

reddit.com
u/Individual-Ad2853 — 18 hours ago
▲ 3 r/Hilton

Rank Midtown Hiltons

Leaving aside Waldorf Astoria, Clubs etc on the top end and Hampton Inns on the bottom end.

  • Hilton Times Square
  • Hilton Midtown
  • Tempo Times Square
  • DoubleTree Midtown
  • HGI Times Square North
  • HGI Times Square Central
  • Embassy Suites Times Square
reddit.com
u/iyjlpiljygp — 18 hours ago
▲ 1 r/Hilton

Homewood suites

Well it took me all evening to figure out what the smell was in the bedroom in this homewood suites. Finally figured it out. Some “chap” urinated in the bedroom ac at some point. The ac was off in that room when i came in and i’ve been in the living room part this evening.

Too late for me to move tonight so ac stays off but very unfortunate. I messaged them on the app but i’m sure the chatbot doesn’t have a response for that.

reddit.com
u/Significant-Visit-68 — 13 hours ago
▲ 1 r/Hilton

Hotel Versey in Lincoln Park, Chicago

I’m interested in this hotel, but the reviews are astoundingly negative, but the location is so prime in what I want to do and explore in Chicago. I know I probably have my answer that I should completely avoid it but looking for any bit of hope that it might be a decent stay.

Welcoming any comments to deter or encourage me.

reddit.com
u/BroLikeWut — 22 hours ago
▲ 2 r/Hilton

NYC: Saturday 10/9 Help Needed!

Saturday, 10/10/26!!

Hi friends! I have a FNC booked at the Conrad for Sunday the 10th, but we land early on the 9th at EWR, and I cant figure out where to spend the night. We have tickets for Lincoln Center that night, and we'll want to take a nap before.

Who: Me(38) and my aunt (68, but walking is no prob)

What: would prefer a place with 2 beds, but a king is fine if the hotel is nice

Where: since we're staying downtown Sunday, anywhere is fine. Would prefer not to be deep in TS, and proximity to the subway is a plus.

Why: We don't really care about free breakfast as we'd prefer to sleep in, but a place with a bar thats open late would be great

I just upgraded to the Aspire card, so I have Diamond status. Happy to book a standard room at a property we are likely to get upgraded, but I don't want to be stuck with a bad room if that doesn't happen. The Conrad appears to be sold out.

I was originally going to stay at the Hampton Inn TS for the roof deck, but then our night plans changed. Then booked at the Doubletree Jersey City to save on points, but I ended up cancelling some other plans to free up more points. Can do points or cash.

Thanks in advance!

reddit.com
u/amayerreyama — 15 hours ago
▲ 153 r/Hilton+1 crossposts

I love Hilton, but IHG soap and shampoo is so much better

Miles better, smells better, better quality, makes the quality of the stay seem far superior.

▲ 1 r/Hilton

Staying with points vs money

Do the points per stay fluctuate like the priced fluctuate for busy vs slow times?

reddit.com
u/cap1n — 23 hours ago
▲ 104 r/Hilton

Hilton Free Night Awards = Best in Class

Did some home renovations this year that of course I overspent on but was able to line up 6 of these awards:

1- Hilton Aspire Annual Fee FNA earned Jul 2026
2- Hilton Aspire $30k spend FNA earned May 2026
3- Hilton Surpass $15k spend FNA earned Dec 2025
4- Hilton Surpass $15k spend FNA earned Jun 2026
5- Hilton Surpass NLL new card offer FNA earned May 2026
6- Hilton Surpass NLL new card $15k spend FNA earned Jul 2026

The best part is the FNA are uncapped. Hope my family & I can make some awesome memories both in & outside of the house.

u/Bankheezy — 2 days ago
▲ 0 r/Hilton

How do I get enough points to actually book a room with them? Other tips?

Got married last year and have been doing more traveling than used to but still not a ton. I probably will stay on average 10-15 nights/yr at Hilton properties. I only have 17k HH points and that’s still not enough to book anything.

Am I doing something wrong or something?

I know the credit card would be one way but looking for other options besides that.

reddit.com
u/EmuRemarkable1099 — 1 day ago
▲ 1 r/Hilton+1 crossposts

Anyone know if amex plat and aspire CC deal work if you book back to back staying at the same conrad hotel

Anyone know if amex plat and aspire CC deal work if you book back to back?

If you book 2 nights with THC and 2 nights aspire back to back, will you get 2 x 100 USD benefit?

Thanks

reddit.com
u/Phoenix_Rising_Agn — 1 day ago
▲ 2 r/Hilton

Cancelling Guest Res at Behest of Event Organizer

Would any Hilton employees be able to explain how this happens? Hilton Management Services manages the hotel in question. I am not an employee, but I did a cursory 15-minute Google search for answers, and the only loophole I saw for this is if the journalist used a group code for the booking in order to receive a reduced rate on the room. Obviously, I assume that a hotel might appease an event holder for fear of losing the event, which is presumably much more profitable for the hotel.

Benn Jordan Reservation Cancelled

u/ThePapaPat — 1 day ago
▲ 1 r/Hilton

Question for employees: tipping expectations

Just realized at every place I stay, I ask them to hold bags on both ends of trip ( I arrive mondays around 10 and leave Fridays around 4). I dont request early or late checkin/out.

Have I been a jerk for not tipping front door for checking suitcase?

For reference I usually stay at hilton/canopy/doubletree tier locations.

reddit.com
▲ 11 r/Hilton

Hilton Honors Points Promotions

Is there a current promotion form Hilton Honors? When I checked out this morning, I realized that I didn’t get the 2000 bonus points. I assume that promotion ended. Thanks in advance for any info.

reddit.com
u/Aubie205 — 1 day ago