r/Hilton

If you look at hotels right now, it costs 50,000 points to stay in a $140 a night hotel. That used to be about 25,000 points a few years ago. They seem to just inflate away value from their points by 15% a year. I am going to spend my points asap, because they are going to be worth a bottle of water next year, and then ditch Hilton for a different points program. Anyone else seeing the same thing? Seems to be a bad business decision for Hilton because they are going to lose a ton of business to inflate away a night or two in points travel.

I've booked a room in Illinois for one of my employees to check in under my name (his name is on the reservation), and the same night, I have two rooms booked at a location in Texas actually for myself and another one of my employees.

Hilton's not going to freak out that I'm trying to check in to two different hotels in two different cities on the same night, are they?

It's not a business account, it's just when the job in Illinois came up, my local tech needed a room to stay for a multi-day job - he couldn't float the cost (and bill me back) so I just booked it for him using my account.

It’s 9:30 pm and the water has been out for a few hours at the Embassy Suites in Buckhead Atlanta. Apparently it’s out for several buildings and there is no timeline for repairs.

Why would you do in this situation? Not wanting to move hotels but would prefer a shower and maybe breakfast in the AM.

Which of these 3 has the best experience?

I have plenty Hilton points, trying to decide to book which of these 3 (WA Maldives seems no availability for next year peak season)

We have been to Conrad Bora Bora last October. Definitely great experience. We lived in California, so it is only 8 hrs straight flight for us to French Polynesia. Not sure if it is worth to take 20+hrs flight to Maldives

Can I use my Hilton honors number on a stay that is booked under my wife’s name? Both of us will be staying in the room and checking in together.

Shout out after a wonderful stay recently at this Hilton located in Quebec Canada. Diamond status was upgraded to exec lounge floor (great lounge!), service was fantastic, location was lovely and Arome the hotel restaurant was divine. Not my thing but it is also attached to a casino.

I’ve recently stayed at WA Chicago, LXR Biltmore and Shore House Del LXR. This property tops all of them in many ways. The value for stay is unbeatable in my opinion.

This is truly a hidden gem I’ve never seen mentioned in this sub so wanted to share my guest experience with other Hilton loyalists. Ottawa is also a stunning place to explore with many museums and Canadian government and historical properties.

Thanks to the team at H Lac Leamy for the top notch stay. You’ve actually renewed my faith in Hilton domestically and hit well above your weight. Will be back!

“Forgot your toothbrush or just need a snack? Home2 MKT® has you covered.”

I forgot to bring food back, staying with family all day, took my sleeping medicine mirtazapine and I'm starving. Can't drive, and everywhere is closed. Figure I can top off with some snacks at the advertised market and that Hiltons are good it'll be a bit of a markup but fine.

I asked how much the small microwave pizza was, maybe worth $3 max at a grocery store, and it was $11.60! They had no shelf stable real food options which never could have justified such a price anyway. A snickers bar is $6. I ended up buying a single (broken) packet of pop tarts which was listed at $2.50 but they charged me $3 somehow which goes above the 7% local sales tax.

Nothing about this is honest to have amenities deceptively advertised only to be an actual scam that would make San Francisco airport vending machines blush. As a "guest" of any hospitality industry I'm insulted after I was already prepared to accept a 100% markup without trouble. To be put in this situation is deeper than just an insult, it is humiliating by the very principle of the matter because to accept such a degrading insult would be even worse than to be kept up at night by hunger.

If this is how the company blatantly violates my trust when I'm in a pinch of this nature, how am I supposed to trust what they do with my data? I don't. I'm 34 years old and would not want to do any future business with an unethical company that allows any such unscrupulous practice to go on openly as official policies in any of their branded locations, not just some employee misconduct but actual policy.

I don't even want to be bribed out of this. A company could only clean its reputation from such bad practices being exposed by thoroughly purging the practices, reprimanding them, reforming them, reaccounting for what goes on at all of their locations so something like this could never slip by again, and successfully maintaining the repair.

I wouldn't have been mad if they specifically said they had no food at all, but to offer this extortion is dishonest by falsely representing a supposed amenity that in fact doesn't actually exist by any reasonable standard. And if you're lied to like this, not only by the amenity itself but also the checkout price discrepancy, there is no trust in the relationship as a customer.

As title says I (will*) have 4 FNCs around August, and around 1mil. Points. Looking for a romantic experience for my wife and I. We enjoy outdoor activities, a sense of adventure, don't mind a long travel day (s).

I have the aspire card and surpass cards.

My wife has never stayed at an all-inclusive resort before. We aren't super keen on Mexico unless it's a great deal. Caribbean is not much more appealing to us (we grew up in FL). We live on the west coast of the US so asia travel is accessible.

My wife really wants to go to Japan. We've never been to SE asia.

I would love to see more of Africa, Turkey or southeastern Europe.

While I have not experienced it, and sure I could be swayed, I'm not sure places like Bora Bora or Maldives are the right answer because they are *the* destination, and I think we would want something more than *just* an amazing hotel. I would have a hard time relaxing for 4+ days.

We would be open to mutli-leg trip, like a 4+1 followed by 4 FNCs.

Any suggestions on a location experience?

Have you ever had Hilton dig deep in your account activity and pull an expired credit card to pay for a room stay?

I reserved a room for the Peachtree Road Race July 3-4 in Atlanta. My son bailed and I canceled my reservation on June 14th. I had to call the hotel directly to cancel. I’ve had a busy work travel schedule and didn’t follow up closely for a cancelation email.

Apparently my room didn’t get canceled. Today, I received a folio saying I checked in and paid for a late check out using a card # I didn’t recognize.

Called Hilton Honors, they opened a case said someone will look at it Monday. They called the hotel and they relayed a BS answer.

I did a google search in my email and found a card with that number. The card expired Feb 2026.

I used a different card to reserve the room. I guess it didn’t have enough available credit when they tried to close out the reservation and they someone pulled an old card. I’ve never stayed at this hotel before and o thinks it’s been four years since I used that card.

Like WTH?

HH Points for this stay have been added to my account.

• Travel dates - mid-September
  • Total trip -12-14 days - 7-10 days stay in Paris and maybe a trip to Nice/Versailles . Heard good things about the Waldorf in Versailles
• Family of 3 with 4 yr old
• Diamond status
• Criteria
  • King bed
  • First time Paris visitors - so would visit touristy spots
  • Good breakfast - veggie options ( bonus is made to order breakfast included)
  • Close to public transport(not mandatory but helps. Otherwise use taxi/uber everywhere)

I have booked 5 nights on points this upcoming week for 2 adults and 2 kids and they say we will need to pay more for kids once we arrive as the points are for double occupancy only. I have stayed in other hilton properties in Mexico with my family and have not been asked to pay extra on point bookings.

Is that smth new that was introduced or am i misunderstanding?

Thanks!

So check in is at 4pm, it's almost 5pm and I'm told my room isn't ready because Diamond Reserve members don't leave until 4pm. How is this a thing?! I get the room takes awhile to clean, especially at a Homewood Suites, but who thought this was a good idea?! At least leave an hour between check in and check out....

After driving for hours all I wanted was to check in and relax. Now I'm sitting in a lobby with my four year old with no estimate on when the room will be ready. Super disappointing.

For those who have stayed at this resort recently, did the Aloha 65 package with daily $65 credit stack with Gold Status F&B $18x2 Daily Credit? What are you able to use the daily $65 credit on?

Hello! Which of the Hilton brand hotels (any of the brands) has the best outdoor pool in Washington DC? Thank you!

I have 2 Free Night Awards to use along with an Aspire resort credit, so we're planning a 3 night stay at either the the all inclusive Hilton Tulum or Hilton Cancun at the end of this month

We live in Merida, so we can easily drive to either resort

We were actually supposed to be going to the Conrad Tulum next week, but one of our cats got sick, so we had to cancel. After thinking it over, my wife decided she'd rather do an all inclusive for our rescheduled trip.

We've stayed at both the Hilton Tulum and Hilton Mar Caribe before, and we liked Tulum quite a bit more, but we haven't been to Hilton Cancun yet.

For those who have stayed at both Hilton Tulum and Hilton Cancun, which would you choose and why? One issue we've run into at Hilton all inclusives is getting reservations for the specialty restaurants. Is Hilton Cancun different enough to be worth trying, or would you go back to Tulum?

I KNOW THERE'S A TIMESHARE TORTURE SESSION TO GO THROUGH I CAN DEAL WITH IT

Has anyone recently seen an elevated promo offer for one of the HGV locations in Hawaii? Right now I only get one for Orlando/Vegas/Williamsburg.