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Today is 8/19, why has my account been charged this early ? Does anyone else experience this ? Is it even worth the phone call ?

I was told I needed to start my car everyday and drive it minimum 10 minutes.

Who has gone on vacation while having an Intoxalock and what should I do?

Today I had my first calibration. I hadn’t really had any problems my whole first month using it. Went and had the calibration and he told me he had to switch out the device. No clue why but anyway I paid him one on my way. I get home and I see. I have a random $80 fee on there and I look and it says it’s a lockout fee. I have no idea why or how. I never seen anything about a lockout on my device mentioned at all. Never failed a test. Don’t believe I missed any retest or literally anything. Could the guy switching the device out have caused a lockout? Of course I’m gonna try to call them tomorrow, but we know how that goes.

LONG POST

So I just wanted to give others a literal play by play concerning the DUI in Tennessee. I caught my first DUI
Nov 2024. It was hell, but the cops were nice. Did the field tests, had them laughing. I was tellin jokes - ya girl thought she was Bernie Mac 🤣 My car got towed and they towed my ass to JAIL. Met and saw some strange characters, but it’s jail - it is what it is. My brother bailed me out, got my car out and shortly after, had my first court appearance. Blah blah blah - here’s what worked best for me:
I got an attorney. Spent $3500 in total.
Had to take the DUI class in Cookeville, TN.
The court gives you an option- pay $500 for the dui class in Cookeville or pay $800 and go to Christiana.
The class is basically jail lol. I arrived that Friday evening about 4:30 pm. You get checked in, bodily checked & bag checked. No nicotine, no vape, and NO GOING OUTSIDE OR YOUR TIME WILL START OVER. It was wild. They placed me in the female dorm, I got acquainted with my roomies for the weekend. You’re able to order doordash/uber eats, so it wasn’t tooooo terrible. Sleeping on a twin bed in a room with strangers, so…jail lol.
The next morning, class beings. It’s 8 hours. It’s long, it’s grueling, it’s boring, it’s mandatory. They go over long term effects of alcohol/ Mary J. They show videos of crashes. I know in TN, in high school they have the reenactment of a DUI crash, showed that. You do have a break each hour. Still boring.
Saturday night, you’re chillin with the other offenders, ordering food, playing card games, shooting the breeze, talking about your dui arrest - again .. it’s like jail.
Sunday morning rolls around, another class. It’s quick. Depending on the time you have left on your “arrest”, determines the time you’re released. I was released at like 3:23 pm. Not before, not after. Right on the dot. JAAAAIIILLLLL lol.

If I remember correctly, after that I had to go get a restricted license. I had to get the breathalyzer installed. I went with Smart Start in Murfreesboro. Install fee was like $150. That’s when it really sets in. Damn…I got a DUI. Every 30 days you go to the install center and have it calibrated - basically pulling the footage from the camera in the car, checking for violations. Speaking of violations, I had so many. But it never locked out.

When I would blow a “VIOL”, i would wait about 15 mins, they blow again. May pass, may fail, just depending on how much you drank the night before. Eventually, youll learn your limit for the following morning test. Be careful with the rolling tests. After you were successful at starting your vehicle, about 5 to 15 minutes later. You will have another test. You only have five minutes and 55 seconds to do so so be careful going into stores with your vehicle still running, and you have not completed the rolling test. After that one, another test will come in about 30 to 45 minutes.

Every month you have to pay $150, at least with Smart start, to calibrate the device. Such a hinderance.

On your first offense, you are legally required to have that device for a year, but what they do not tell you, is that after your year comes up, it’s your responsibility to reach out to the state requesting a removal. If they grant your request, they will send you a letter in the mail. If they deny your request, you will get a letter.

when you finally receive that approval letter to remove the device, go to the DMV ASAP! You will have to get a NON RESTRICTED LICENSE. number 16 restriction is DUI. IT IS VERY IMPORTANT THAT YOU GET THAT BEFORE YOU HAVE THE DEVICE REMOVED! YOU CAN EASILY HAVE IT REMOVED JUST BY GOING TO THE KIOSK. THEY WILL PRINT YOU A RECEIPT, WITH YOUR NEW ID ON IT WITH NO RESTRICTIONS. You will get the official hardcopy in the mail, probably a couple of weeks afterwards. I’m still waiting on my non-restricted drivers license. That process by itself took about two weeks, no lie. Once you finally receive the removal permission, contact the breathalyzer device company to schedule a removal. It cost me about $135 today to have it removed.

Oh! I totally forgot. Your insurance will drop you. I had to get the SR 22 insurance. That was about $250 a month.

Going back to removal. Being that it’s your responsibility to have it removed, number one. Check your mailbox! My approval letter was just sitting in my mailbox for a few days. They will not contact you about your removal!!!!!!!!!!!!! Again, it’s your responsibility!!

Good luck on your journey, you’re not a bad person.
Your social life will be altered, but you will be able to get through this.

This was the most costly mistake I ever made. I won’t be doing this again. In total, I know I spent well over $10,000. It’s not worth it at all.

I originally scheduled with smart start but the company they had me go with to install gave me THE WORST Customer service of my life. I asked for my keys back and just left, luckily I had another appointment with life saver and went with them. How’s everyone’s experience been with life saver ???

Tennessee for context: I was set for removal in the middle of July. Intoxalock said they sent off the completion certificate to the state on July 21st. I called back about a week ago as I figured it could take a while getting it back, etc. and they told me the state denied it? Why?? I’ve had zero violations, never missed a calibration. I’ve blew a few false positives but always blew clean on the second blow and didn’t get violated. Intoxalock has been ZERO help. They pretty much told me “talk to the state” but I cannot get through to anyone?! Please someone point me in the right direction

I have an option of installing this in my car for 90 days restricted or having 30 days suspension and 60 days restricted. The main issue is work and being able to pick up my kid from school. Is it worth it to have the intoxalock for 90 days so I can still drive to work and not have to hitch a ride for 30 days?

On my account it says I need to calibrate by August 22nd. So I made an appointment for next Wednesday(19th)
But just today I noticed on my device it says something like recall service in 01D09:07.
Is my device going to get locked out before I can get it calibrated?

Why does my Intoxalock keep telling me this over and over again and won’t let me blow in it , as soon as it’s done syncing jt “ syncs “ again . So frustrating literally have to uber to work now

Hi everyone 23f I’m almost done with my interlock/smart start and they had made me so broke it been hard 1 year since I got this. Recently I had an appointment I called in to move it because I didn’t have enough gas to go to the appointment I tired calling for hours finally got someone and they said okay it was the weekend but my service center is closed so I went in Monday but my device says service loc I get to my appointment and the guy said he can’t help me because my balance is high and I was like it not that high it’s like 400 something I lost my job so all my money that I got was going into gas or bills(note: they let me do this in the past and the guy took a payment of 27 dollars from my account so was confused on way he can’t finish the calibration after being there for 2 hours and missing work) Now I have a lockout because they wouldn’t let me go to my appointment I was on the phone for hours to see if they can help me until Friday because that’s when I got my first little paycheck before they closed finally got someone and she said I have to pay 300 or nothing for the calibration and I said that insane to pay but I called my bank so I can make my account negative so I can at least have my car to go to work. Fast forward I’m trying to make a dispute because they charged me another 400 on my account (the balance was 169 after I paid the amount) and it’s so much I’m almost done with this but I just don’t know what to do I am in a different state now from where I originally had my car interlock installed but as soon as they hear that they don’t want to help me. I was wondering if anyone has advice I’m almost done next month I been sober for 5 months all by myself no help and it’s just been a hard journey that I want to end I feel like I’m getting closer but not really. If I still have a balance on my smart start before next month do I still have to keep the device in my car until I pay it? (No I don’t have family members to help me or friends… lone wolf 🐺)

Im supposed to get it out next month. I was out of town didn’t know it happened and I got a violation 5 now. Is that going to affect me with the whole having no issues for 3 months prior to uninstalling it? Missouri if that helps.

I installed the Smart start today and I couldn't start the car no matter what I did. It wasn't steady, didn't hummm correctly or didn't blow long enough. I need another alternative that would work best for me? Any ideas I live in IL

Where did you guys go for your IID device, and what is the process? Do I need to make an appt to getting stalled. After I install it do I need to go to the DMV and pay the 125 fee I did all my other requirements I just need the IID installed

I am in La county..

Anyone know anything about other interlock companies? I might have the opportunity to switch before i get a restricted license and im wondering if other options are any better

Today I was driving and blew a number I can’t remember. But I had been driving all afternoon and I had just eaten a couple crackers and cheese, also a protein bar and passed the test after the second blow and Intoxalock is still put me in a lock out? Will I get in trouble for this or will they be able to look at my records for that specific day and see I had no other fails.

Washington state has a 180 day compliance, which means the last 180 days need to be clean and with no violations. I have no idea how to even check this, as 180 days is a long time. I've had it for 5 and a half years at this point and my lawyer from 3 years ago ghosted me, and so did my probation officer, in which my probation was up half a year ago. I'm basically staring at a brick wall after calling the DOL and Pierce County court. Is there anything more specific I need to do, or do I need to pay for another lawyer to sort this out? I can answer more questions about this situation if I'm not clear.