r/nbn

https://preview.redd.it/q31qnbdmgh2h1.jpg?width=1707&format=pjpg&auto=webp&s=1bc394d0446c69434818fe50e1469ae1969b8dbc

isp:superloop

connection type: HFC, AUTOMATIC IP

test: wired

router: Telstra gen 3

WHY this happened?

Hi all,

I’m currently with ABB.
On a 250mbps plan.

When I speed test in the afternoons I get 255-290 with 7ms ping.

Though when I test in the evenings I’m getting anywhere from 25mbps to 95mbps. With 107-255ms ping.

I’ve been talking with customer service for 2 weeks now and all they keep getting me to do is reset and speed test.

My router is a Nighthawk RAX30.

Anyone go any ideas on what I should do?
Should I try another ISP or will it be the same?

And any suggestions please. I'm also under the impression purchasing separately is better in case one dies or I want to upgrade in the future?

Hi All, i'm in Moonee Valley, Vic. Looking at changing NBN providers, have been with Optus for 20 years. I work from home and have a husband and 2 kids who do the regular streaming at night (consoles, devices, streaming services etc). Optus plan going up to $91 a month and I'm finding it's getting slower, so I'm not willing to stay with them for much longer. Who are you with? Do they lock you into a contract? (not something I really want unless the service has proven reliable and is good value). Thanks for any recommendations! I'm looking at comparison services, but don't want them hounding me with calls or emails just for doing the comparisons.

Update: I currently have an NBN FTTC connection

Hey, I am currently on FTTN, with an ancient Internode plan. Thankfully, I can get a free FTTP upgrade.

I had a read through the documentation provided by Exetel and it states that the included distance between the external box and the internal box is 12 metres.

I've looked at where they will more than likely install the external box and where I would like the internal box and its around 18 to 20 metres (if they route properly).

Does anyone know whether they will install in my preferred spot? Any idea on how much more that might cost?

Thanks.

Hi all, has anyone used a 3rd party router with their landline still working? Specifically a ubiquity setup without having to go from the ISP router to the 3rd party one?

Hey Folks

Has anyone experienced this

I had it twice

First when the brand new battery turned on and I lost nbn

Restarted everything

Hard reset nbn box

Nothing worked

Suddenly after few hours nbn is normal

Happened again when sparky restarted the battery for checks

Lost nbn again

Called support and they say everything good at their end

Makes no sense at all

Really appreciate help

Not sure if this is the best place for this question, but am going to be replacing my parents aging Optus router with a TPLink Deco. Eventually will move them from Optus, but need to get them off the Optus email address first...

When swapping over the router, do I need to wait 30min or so with no router connected before connecting the new one? ISPs I've been with have had a kick connection option, but I haven't seen one on the Optus app, etc. So, am not sure if it's the router disconnected for a period or the HFC modem powered down for a period.

Just wanting to clarify the process to minimise any potential disruptions/issues.

Cheers.

I’ve got an NBN FTTB connection and have been having issues with some devices suddenly having slow internet speeds while others continue to function as normal. Resetting the router fixes this temporarily but every couple of days the problem happens again. I’m still using the ISP connected modem-router so figured this could be the problem. I’ve bought an ASUS RT-AX53U but have just now opened the box and realised this is only a router, not a modem-router. I know very little about how all of this works so could anyone advise the best way forward from here? Ideally I’d love a solution which uses this new router as I’m not sure I can get a refund - any advice would be very gratefully received!

EDIT: should say, the router is just plugged into the wall here, there’s no box in between (which I have had in previous apartments)

Hi everyone,

I'm moving into a new home after living in an apartment for some time. This is my first time with NBN, and when I check my address on ISP sites, it indicates an FTTP connection. I believe the box in my garage is the NBN box; I'll attach a photo of it. I want to know where to connect my Wi-Fi router. I'm considering a Wi-Fi mesh system to cover upstairs as well, but I can't find any access points. The only possible access point I see looks like it’s in the living room, marked by a phone icon near the RJ45 port. This is confusing; it might not be an RJ45 connector. Can someone confirm whether I am right or wrong?

Garage NBN box

Living room socket

NBN box

NBN box

Please explain this to me like I am 5 years old.

I am shopping around for a new internet plan. There is a really cheap one that says “5G Home Broadband, wireless alternative to the NBN”.

I have an NBN plan right now. What would happen if I signed up to broadband instead?

I don’t understand how it’s different. I’m sorry. Please help.

My HFC port (and thus NTD) is in an annoying spot at the front of the house. I want to centralise networking under the stairs as it’s a good spot for my rack and I can get good airflow, but this would mean relocating about 5 metres down the side of the house and either: A) ripping up the bricks or b) ugly conduit running along the wall.

I’ve already pulled Cat6A through most of the house using the old phone lines, but wondering what the best option for getting WAN back to my router is. I have a few ideas:

1. leave NTC where it is, and run Coax back to the rest of the gear inc. NTD. This way I don’t have to have the NTD seperate from router and switch

2. leave NTC, put a little access panel recessed into the wall with a fan for air, put the NTD in, and run Cat6A back to the central spot. Probably more reliable, but don’t want to put holes in the wall if I don’t have to.

3. suck it up and pay to have it moved.

I want to avoid inducing extra latency and unreliability, so unsure whether I should keep it coax or change to Ethernet for the long run back to the rack.

P.S. I’ll run fibre at the same time, so when I turn 70 and FTTP finally arrives I won’t have to run another

I play CS2 on Sydney servers and I need isp with the best ping. I used to get as low as 20ms with Dodo in East Brisbane, but their connection was unstable so I switched to Superloop and the ping went up to 22. Then I moved to Camp Hill, still with Superloop and the ping went up to 24. Recently I’ve moved to Herston and still use Superloop, but the ping went up to 26-27 ms. All 3 connections have been HFC.

So now I have decided to switch ISPs in hope of lower my ping back to 20-22 ms. Leaptel seems to be everyone’s favourite here, so I’m leaning towards them.

What do you think?

Hi All, I've had a few odd incidents where my ISP or NBN have made changes on the network and my NTD appears to have not reconnected cleanly.

My router is configured to reboot at about 3 am on Wednesday morning and I'm wondering it I should fit a digital timer to the NTD and confirure it to do the same as the router about a hour before.

What are your thoughts?

It seems these threes are very popular with Victorians and I had one technician tell me he had been cut by many of these ultra sharp plants.