Order "pending" on cj dropshipping but 'fulfilled' on shopify
Hi everyone,
I recently fulfilled my first orders through CJdropshipping. After importing the orders, selecting the shipping method and paying CJ, their status changed to “Pending.”
However, CJ immediately sent fulfilment information to Shopify. Shopify then marked the orders as fulfilled, archived them and automatically emailed my customers saying that their orders were on the way.
Has anyone else experienced this? Is there a CJ setting that controls when fulfilment and tracking information are synchronized with Shopify? I want Shopify to mark an order as fulfilled and notify the customer only after CJ’s status changes to “Dispatched,” not while it is still Pending.