▲ 28 r/hyatt

Alila Ventana Fire Update

There is an evacuation-status change this afternoon. At 1:25 p.m. Pacific on August 18, officials downgraded MRY-F026 from a mandatory evacuation order to an evacuation warning; F026 was one of the zones originally placed under mandatory evacuation when the area around Alila Ventana was evacuated. MRY-F027 remains under a mandatory evacuation order, however, so this is not yet an all-clear for the immediate Ventana area. 

There is also encouraging news on the fire itself: the Timber Fire is now 5,269 acres and 21% contained. Fire activity was minimal overnight and all containment lines held. I still find no confirmed fire damage to Alila Ventana Big Sur. Highway 1’s northern closure has also been moved south to just south of Alila Ventana and Post Ranch Inn at mile marker 44.5, another indication that conditions immediately around the resorts have improved. 

So: Alila Ventana appears to have made it through without reported structural damage, and evacuation restrictions around it are beginning to ease — but the resort is not yet in a full all-clear situation.

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u/JetsetTraveler — 1 day ago
▲ 17 r/ChaseSapphire+1 crossposts

New Promo- Stay 3 Nights, Earn A free Night

The best vacations leave you dreaming about the next one. Register by September 30, 2026, then stay three qualifying nights at participating resorts in Latin America and the Caribbean between January 1 and March 31, 2027, and earn one Category 1-4 Free Night Award, up to a maximum of five Free Night Awards. Free Night Awards must be redeemed by June 30, 2027. 
See list of participating resorts.

You must be a member of World of Hyatt in good standing at time of registration and stay and register for the promotion between August 3, 2026 and September 30, 2026 to participate. To join World of Hyatt and to register for the promotion, visit https://world.hyatt.com/content/gp/en/offers/latin-america-free-night-offer.html

Only Eligible Nights at participating Hyatt resorts in Latin America and the Caribbean completed after registration and between January 1, 2027 and March 31, 2027 (“Promotion Period”) will count towards this promotion. See list of participating Hyatt resorts here.

Category 1-4 Free Night Award offer: 

Beginning on your first Eligible Stay after registration and during the Promotion Period, you will receive one (1) Category 1-4 Free Night Award for every three (3) Eligible Nights at participating Hyatt resorts in Latin America and the Caribbean. (See list of participating resorts here). For a property to be participating in the promotion, it needs to be participating in World of Hyatt at the time of the member’s reservation and stay. Free Night Awards earned under this promotion must be redeemed by June 30, 2027. A maximum of five (5) Free Night Awards may be earned under this promotion. For the purpose of this promotion, an “Eligible Night” is defined as any night where a member is paying an Eligible Rate or redeems a free night award. If a stay has Eligible Nights during the Promotion Period but is not completed during the Promotion Period, the stay must be completed by June 30, 2027, in order to have those Eligible Nights on that stay that were completed after registration and during the Promotion Period count for this promotion. Only the room occupied by the member will count toward this promotion. You must provide your World of Hyatt membership number at the time of booking or on property (if available) prior to check out. Please allow two to three weeks after checkout for Free Night Award(s) to be posted to your World of Hyatt account. This promotion is combinable with other offers unless expressly restricted by the other offer. Hyatt reserves the right to alter or withdraw this promotion at any time for any reason without prior notice. This promotion and use of Free Night Awards are subject to the terms and conditions of the World of Hyatt program available at worldofhyatt.com/terms. Hyatt®, World of Hyatt®, and related marks are trademarks of Hyatt Corporation or its affiliates. ©2026 Hyatt Corporation. All rights reserved.

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u/JetsetTraveler — 15 days ago
▲ 20 r/hyatt

Resort + Glamping=Great

We spent six nights at Alila Ventana Big Sur celebrating our 15th anniversary — three nights at the resort followed by three nights at a Canyon Glamping site (G8)— and in hindsight, splitting our stay this way was one of the best decisions we made. For our first three nights, we wanted to really stay at Ventana. We didn’t want to feel like we needed to leave every day to explore Big Sur because there is simply so much to experience on the property itself. Then, once we moved down to the campground, we used those three days to get out and explore the area. It ended up being the perfect combination.

From the moment we arrived at the resort, the service was exceptional. Carlos picked us up after we parked the car and somehow already knew my name and which room we were going to before we did. He took care of all of our luggage and, instead of simply dropping it in the room, noticed some magazines we had in a bag, took them out and fanned them across the table. It was such a small gesture, but that’s the kind of thing we experienced throughout our stay — thoughtful and personal without ever feeling intrusive or overdone. We stayed in a Sur Suite and absolutely loved it. It was incredibly private, with beautiful views through the trees toward the ocean. The hammock on the deck was such a great touch, and the large double doors opening outside from both the bedroom and bathroom really connected the room to the surroundings. You never forgot that you were in Big Sur.

The Sur House was also a huge part of our experience. Because we were celebrating our anniversary and planned on eating there each night, we asked Rachel (restaurant supervisor) if there was any way we could have the same server for all three dinners. She asked us a few questions about what kind of person we might vibe with, said she’d work on it, and paired us with Michael. She absolutely nailed it. Michael was fantastic. By the second evening, he already remembered what we liked and didn’t like, our food and wine preferences, and all the little details you normally have to explain again with a new server. He was knowledgeable about both the food and wine, but more importantly, he was just incredibly warm and fun to spend time with. It made dinner each night feel refined and special but also wonderfully comfortable.

That warmth really extended throughout the entire resort. We loved our kintsugi experience with Maruca, who was patient, encouraging and a wonderful teacher. My partner did the Coastal Ridge hike with Kaylee and thought she was fantastic and incredibly informative. We spent time talking with Chris, the beekeeper, and had wonderful evenings at the bar, where the bartender made us Marine Layers and we got to know some of the other guests. What struck us most was how genuinely happy and engaged the staff seemed. Several employees independently mentioned the new general manager and the effort he’s making to elevate the service and guest experience while also making the staff feel valued. Whatever is happening behind the scenes seems to be working, because there was a warmth and consistency to the service that is difficult to manufacture.

After three nights at the resort, we moved down to Ventana’s campground for three nights of glamping. This gave us the freedom to spend our days exploring Big Sur and the surrounding area without feeling like we were missing time at the resort. We explored Pfeiffer Big Sur State Park and walked among the redwoods, visited Pfeiffer Beach and Bixby Bridge, drove south to see the elephant seals and Cambria, and went all the way down to Hearst Castle. Definitely make a reservation in advance if Hearst Castle is on your list. We also used the glamping portion of the trip to try some other restaurants in the area, including dinner one night at Sierra Mar at Post Ranch Inn, which is directly across the road from Ventana. Reservations are definitely important there as well. It was a very good experience, but interestingly, both of us left saying how happy we were that we’d chosen Ventana as our resort. Ventana simply felt warmer, friendlier and more like home to us.

The glamping experience itself was beautiful. Our Canyon site was incredibly private and peaceful, and sleeping among those trees is pretty magical. Leslie from housekeeping was also wonderful — incredibly friendly and full of helpful tips. There is one thing I would do differently next time: I would choose a site closer to the SurStream area and bathhouse rather than another Canyon site. The Canyon sites are wonderfully secluded, so for someone looking for maximum privacy, they may be perfect. For me, though, the walk and hill between our site and the bathhouse became a little much. I really think Ventana needs to add a small bathroom facility back near the Canyon sites. It doesn’t necessarily need showers or another full bathhouse — even a simple two-stall restroom would make a significant difference for guests staying up there.

We absolutely loved the SurStream food trailer and bar area. In the evenings, the fire pit was going, people would gather for food and drinks, and we’d end up talking with other guests. It had this wonderful, relaxed, social atmosphere that was completely different from the resort but equally memorable. On our next visit, that’s the area we’d want to stay closer to. And the weather during our six nights couldn’t have been better.

Looking back, I would absolutely recommend doing Ventana the way we did if you have enough time: give yourself a few nights at the resort where you don’t plan much of anything outside the property. Enjoy the pools, the Sur House, the trails, the activities, the views, your room and simply being there. Then add a few nights of glamping and use that as your base for exploring everything else Big Sur and the Central Coast have to offer. They’re two very different experiences, and putting them together made this feel like two vacations in one.

Most importantly, though, we’ll remember the people. Carlos, Rachel, Michael, Maruca, Kaylee, Chris, Leslie, our wonderful bartender whose name I wish I could remember, and so many other people we encountered made us feel genuinely welcome. There are beautiful luxury resorts all over the world, and Big Sur certainly has no shortage of spectacular scenery. What made Ventana special for us was how comfortable we felt there. The service was polished without feeling stiff, attentive without hovering, and personal without feeling forced.

For a trip celebrating 15 years together, it gave us exactly what we were hoping for and a lot of special, warm memories that we’ll carry with us. We will absolutely be back.

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u/JetsetTraveler — 18 days ago

I Think I Found the Sweet Spot for a 3-night/4 day flight/hotel combo MSP-YYZ

Toronto trip (October 31 – November 3, MSP - YYZ)
Cards used AMEX Platinum MR Points transferred to Virgin Atlantic & Chase Sapphire Preferred

Flights

Instead of booking directly with Delta, we booked Delta flights through Virgin Atlantic.

44,000 Virgin Atlantic points total for both of us

$135.26 total in taxes and fees

We only used about 32,000 Amex Membership Rewards points because of an earlier 40% transfer bonus.

Compared with booking the exact same Delta flights using Delta SkyMiles, we saved approximately:

Delta was quoting 128,800 points + $135.06 for the 2 of us or $1,545.56 in cash)

Hotel Strategy

Instead of paying the original $995.58 Hyatt member refundable rate at The Anndore House/ Master Suite - we pieced everything together to maximize value.

Our plan is:

Saturday (Oct. 31): Use my Hyatt Category 1–4 Brand Explorer Free Night Award. (cash rate is $393.04 or 15K points)

Sunday & Monday: Book through Chase Travel, using the $100 hotel credit on each reservation. Booked Master Suite.

That means two separate $100 Chase hotel statement credits ($200 total)

Effective hotel cost of about $547

We preserve approximately 45,000 Hyatt points by using the free night instead of redeeming points and booking for cash through Chase Travel Portal

Future Points We’ll Earn

Even better, we’re earning points on this trip instead of burning them.

We’ll earn approximately:

6,056 World of Hyatt points (pre-tax $624 x 5=3120 + 30% Globalist bonus 936 + Hyatt Bonus Offer 2,000)

3,120 Chase Ultimate Rewards points that we will transfer to Hyatt ($747x5)

Those Chase points can transfer to Hyatt 1:1 before September, so together that’s roughly:

9,176 future Hyatt points that can go toward another stay.

We Saved

Saved $1,545.56 or 128,800 Delta SkyMiles by booking through Virgin Atlantic.

Took advantage of the 40% Amex to Virgin transfer bonus, reducing the Membership Rewards points we needed to 32,000

Used the Hyatt Brand Explorer Free Night exactly where it provides the most value. (cash member refundable rate w/tax $393.04)

Picked up $200 in Chase Sapphire Preferred hotel credits. (2 cards)

Reduced our hotel cost to about $547.

Will earn nearly 9,176 Hyatt-equivalent points back from the stay.

Preserved 45,000 Hyatt points for a future redemption.

Summary
Price for flights and hotels if paid in cash $2,541.14
Price paid in cash for tax and hotel $682.26
Redeemed (1) Hyatt free night award (cat 1-4)

Savings $1,858.88

Earning approx.. 9,176 Hyatt points

This is exactly why I enjoy planning these trips so much. Every little piece fits together, and when everything lines up, we end up traveling much better for far less than simply booking everything the straightforward way.

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u/JetsetTraveler — 1 month ago
▲ 40 r/hyatt

Andaz Turks & Caicos: bookings are now officially open! June 2026

Andaz Turks & Caicos: bookings are now officially open! For stays in/after June 2027 Cat 8

u/JetsetTraveler — 2 months ago
▲ 20 r/delta

Virgin Atlantic + Delta + Amex Transfer Bonus Sweet Spot

Be sure to check Virgin Atlantic before booking Delta flights.

MSP-YYZ 10/31-11/2 with Delta for $1,756.46 for two passengers in economy.

Instead, I booked the exact same Delta flights through Virgin Atlantic for 44,000 Virgin Points plus $135.26 total in taxes and fees (for both passengers) or 22K + $67.63 each

The best part is I transferred Amex Membership Rewards during a 40% transfer bonus, so those 44,000 Virgin Points only required 32,000 Amex Membership Rewards points. So the actual cost was 32,000 Amex MR points + $135.26 cash or 16,000 points + $67.63 each. Instead of paying $1,756.46. (I was able to select our seats as well with no extra fee)

Delta wanted 152,400 SkyMiles + $135.26 for exact same flights I booked us on.

It's a great reminder that before using Delta SkyMiles—or paying cash—it's worth spending a minute checking Virgin Atlantic/ Flying Blue. Award space isn't always available, but when it is, especially during a 30% or 40% transfer bonus from Amex or Chase, the value can be incredible.

u/JetsetTraveler — 2 months ago

Great Virgin Atlantic + Delta + Amex Transfer Bonus Sweet Spot

Be sure to check Virgin Atlantic before booking Delta flights.

MSP-YYZ 10/31-11/2 with Delta for $1,756.46 for two passengers in economy.

Instead, I booked the exact same Delta flights through Virgin Atlantic for 44,000 Virgin Points plus $135.26 total in taxes and fees (for both passengers) or 22K + $67.63 each

The best part is I transferred Amex Membership Rewards during a 40% transfer bonus, so those 44,000 Virgin Points only required 32,000 Amex Membership Rewards points. So the actual cost was 32,000 Amex MR points + $135.26 cash or 16,000 points + $67.63 each. Instead of paying $1,756.46. (I was able to select our seats as well with no extra fee)

Delta wanted 152,400 SkyMiles + $135.26 for exact same flights I booked us on.

It's a great reminder that before using Delta SkyMiles—or paying cash—it's worth spending a minute checking Virgin Atlantic/ Flying Blue. Award space isn't always available, but when it is, especially during a 30% or 40% transfer bonus from Amex or Chase, the value can be incredible.

u/JetsetTraveler — 2 months ago

Great Virgin Atlantic + Delta + Amex Transfer Bonus Sweet Spot

Be sure to check Virgin Atlantic before booking Delta flights.

MSP-YYZ with Delta for $1,756.46 for two passengers in economy.

Instead, I booked the exact same Delta flights through Virgin Atlantic for 44,000 Virgin Points plus $135.26 total in taxes and fees (for both passengers) or 22K + $67.63 each

The best part is I transferred Amex Membership Rewards during a 40% transfer bonus, so those 44,000 Virgin Points only required 32,000 Amex Membership Rewards points. So the actual cost was 32,000 Amex MR points + $135.26 cash or 16,000 points + $67.63 each. Instead of paying $1,756.46. (I was able to select our seats as well with no extra fee)

Delta wanted 152,400 SkyMiles + $135.26 for exact same flights I booked us on.

It's a great reminder that before using Delta SkyMiles—or paying cash—it's worth spending a minute checking Virgin Atlantic/ Flying Blue. Award space isn't always available, but when it is, especially during a 30% or 40% transfer bonus from Amex or Chase, the value can be incredible.

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u/JetsetTraveler — 2 months ago
▲ 3 r/hyatt

Breathless Cancun Soul Resort Exits Hyatt System On September 30, 2026

Breathless Cancun Soul Resort Exits Hyatt System On September 30, 2026

Cash/Credit reservation will/should be honored- points booking may not be/unlikely.

Hyatt’s Announcement:

We are writing to inform you that effective September 30, 2026, Breathless Cancun Soul Resort & Spa will no longer be affiliated with Hyatt or the Inclusive Collection.

This decision was made jointly with the ownership group, and we wish the resort continued success in its future endeavors.

For guests with reservations for stays on or after September 30, 2026, the resort will no longer be operated or branded as Breathless, nor will it be affiliated with Hyatt or the Inclusive Collection or participate in the World of Hyatt program.

The ownership of the resort has confirmed that the terms of existing reservations will continue to be honored following the transition. Guests may receive additional information regarding their stay from the resort’s new operator as the transition date approaches.

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u/JetsetTraveler — 2 months ago
▲ 9 r/hyatt

Andaz Turks & Caicos at Grace Bay now bookable starting June 2027

Andaz Turks & Caicos at Grace Bay now bookable starting June 2027

Award Category 8 Currently 55k points- only standard rooms bookable at this time. Room rates start at $1297

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u/JetsetTraveler — 2 months ago
▲ 175 r/hyatt

Hyatt Says More Loyalty Changes Are Coming After Points Devaluation. Elite Benefits And A Premium Card Are Up Next

Read full article here- https://viewfromthewing.com/hyatt-says-more-loyalty-changes-are-coming-after-points-devaluation-elite-benefits-and-a-premium-card-are-up-next/

A new interview with the head of Hyatt’s loyalty program sheds a bit of light on where they’re going next, after recently devaluing their points. 

They’ve put the new structure in place for higher points prices, with 5 different prices at each award category level (78 price levels, some properties having gone up in price 67%) but the first year effect was intentionally modest as they didn’t fully move hotels up those price price points. They’ve told us the effect next year will be more dramatic

Hyatt Senior Vice President Laurie Blair, who runs the World of Hyatt, says in an interview with former American Airlines AAdvantage President Bridget Blaise-Shamai that they’re not done making changes to the program itself. She reports listening to customer focus groups recently because “We’re thinking about the next evolution of our program.” We know they’ve been surveying a refresh of elite benefits.

And she shares again that so far they’ve only gone a small part of the way towards the full devaluation that their award chart changes will capture.

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She also teased some “expanded partners in the travel ecosystem” and that “we do plan to expand our credit card portfolio” – so expect a new premium credit card with Chase.

How An Award Chart Still Matters

At some level, it’s easy to say that when there are 78 different price levels on Hyatt’s free night award charts (and some hotels that aren’t even part of the chart) that all meaning has been taken away from the idea of an award chart – that it’s effectively the same as Hilton, Marriott and IHG that have abolished award charts entirely.

And I almost want to say that when Hyatt touts, as Laurie Blair does here, that there are:

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Hyatt does have to work harder to deliver an experience to members who are going out of their way to choose Hyatt, because it takes more effort to remain loyal given their footprint. 

And an award chart does still matter, even if I would dispute her claim that the current 78 price levels and off-chart properties represents simplicity.

  • Hyatt still provides price predictability. They set a price for each night’s stay at a hotel for the year and that price doesn’t change (the way it fluctuates in programs like Marriott’s). Hyat isn’t doing dynamic pricing.
  • That means you’ll know exactly which hotels your free night certificates (earned via the credit card, nights stayed, and for staying across various Hyatt brands) can be used for. At Marriott we’ll often see prices just over the number of points where those certificates are valid, or just over what a member might be able to top off those certificates for.
  • And an award chart makes Hyatt more honest and transparent. Hyatt actually has to announce when they’re making changes to redemption pricing. Other chains without charts just make changes and don’t tell memebers. We might notice hotels are more expensive, and we don’t have enough points, when we actually try to redeem. And when we do notice changes, we have no easy way to even determine scale. Abolishing the award chart isn’t just a pricing promise, it’s the need to actually identify changes to the program instead of hiding them from members the way that other chains do.

Hyatt’s redemption program is less valuable than it used to be. Structurally, though, it’s still better than other programs. And the unique selling proposition of the program is its elite program. That hasn’t changed… yet.

Clues For What Changes Are Coming To Hyatt’s Elite Program

Some of the ideas that Hyatt has surveyed members about include:

  • Premium suite upgrade awards. Hyatt is the only major chain that lets you confirm a standard suite at the time of booking (‘suite upgrade awards’). They also offer awards with points for premium suites, but elites don’t earn the ability to book into these premium suites the way they can with standard suites. I’ve long wanted the option to redeem two suite upgrade awards for a premium suite. Hyatt does appear to be considering a path to upgrade into these ‘special’ suites beyond just redeeming more points. Georgetown Suite, Park Hyatt DC
  • An award to avoid peak pricing on redemptions. With Hyatt revamping its award charts to offer five price levels per category including prices that are up to 67% higher than today, it sounds like they’re at least considering an award that would let members earn the ability to cap the damage occasionally. Seabird Resort
  • An award to force standard room availability if booked at least six months in advance, which is ideal for booking free night awards at the most in-demand hotels at peak times like New Years in the Caribbean or Hawaii. Hyatt Regency Aruba
  • An elite tier above Globalist although the benefits offered reportedly seemed remarkably similar to current Globalist benefits, so might amount to an increased qualification requirement.
  • Cutting benefits by turning them into Milestone Rewards that you would redeem for a single stay, rather than being able to use on all stays. This includes how Globalists currently receive free parking on awards and waived resort fees on paid stays.Members would instead earn these at stay milestones, similar to the change they made away from unlimited Guest of Honor. That would be much less expensive to offer, as Hyatt provides compensation to hotels for providing these benefits. Alila Marea
  • Other Milestone Rewards like a buy one get one night at Thompson hotels, $20 off a spa treatment, and other ‘coupon book’-style options plus elite qualifying nights as a choice.
  • Preferred Parking for elites at Hyatt Place properties. That’s easy to do. I’ve seen it most often at Hilton properties in the same competitive set. It’s not something hotels generally enforce.
  • Playing catch-up topping off category 1-4 free night certificates with additional points to be used on more expensive stays (this is a second-best to actually maintaining the value of the certificates, that are mostly earned via their Chase credit card partnership).
  • New partner-earning Hyatt offers surprisingly few ways to earn points beyond hotel stays and credit card. The survey raised the possibility of earning Hyatt points at Costco, gas stations and Uber.

Hyatt’s elite program is the best in hotel loyalty. With a smaller footprint, they’ve had to try harder because it takes effort for a guest to stay loyal. And since their properties tend to skew more premium, there’s margin in the room rates where it can make sense to make that benefits investment.

Today, Hyatt has the strongest suite upgrade benefit and the strongest breakfast benefit (which isn’t just ‘continental’ and actually spells out what counts as a breakfast). They’re weak on elite points bonuses for spend during a hotel stay. And while experiences with Hyatt concierges is mixed (at best) it’s a benefit that has been earned after 60 nights, rather than 100 nights and $23,000 spend as at Marriott.

Since Hyatt does treat me better as a Globalist, their points devaluation doesn’t really change my stay behavior although it is changing my credit card spend behavior. 

The tenor of these contemplated changes appears to mix some good ideas – like premium suite upgrades – with real costs cuts, at the same time they may start asking more of customers to get the same or watered-down benefits.

The Franchise Model Makes Use Of Data And Personalization Hard

Blair comments that “Data helps us to anticipate our guest needs and understand them more… if we’re going to deliver an amenity to you but you don’t drink alcohol, that’s a miss on our part.”

That one struck me funny because it underscores the real challenge that the hotel franchise model has with data.

  • Does anyone actually ever input the data?
  • Does anyone ever actually look at the data they have?
  • And do they have any real incentive to action it?

A hotel chain may know that a guest is having a special stay. That guest may choose a Hyatt property because of their loyalty to the program. But the individual hotel may never see that guest again. They benefit from the loyalty ecosystem, but have very little incentive to feed that ecosystem. It’s a free rider problem.

I was part of a test program Hyatt had a decade ago, trying to customize stays. At a few hotels I got extra bottles of water (something I really value) and enhanced in-room coffee setups (what I actually wanted was real creamer not shelf stable stuff).

That pilot just stopped one day and they never picked it up. Laurie Blair’s discussion of wine as an amenity struck me because I do drink alcohol, but I never drink the bottles of Canvas they sometimes leave me. Because it’s terrible. In contrast, the Park Hyatt Chicago once left me glass of sauternes in the evening. That was lovely.

What I’ve started doing on D.C. stays is bringing the cheap bottle of wine I’m sometimes left in the room into the office to give to a junior employee there. I’m not going to drink the bottle, certainly not going to drink it alone in my room after work, and I’m not going to check a bag in order to bring it home. But Hyatt never learned, after all these years, that I won’t drink the Canvas. 

And it’s because there are real bottlenecks in the use of data – getting front line employees of franchises to actually input the data in the first place, and then to extract and action the data on future stays.

Consistency Matters, And Hyatt Is Inconsistent With It

Benefits need to be consistently delivered if they’re promised. Even surprise and delight is stronger if you know you’re likely to be delivghted. Philosophically, Blair makes a point that:

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Hyatt does a better job than anyone else at proactively offering late checkout to elites, for instance. I almost never need to ask. It’s just part of the check-in process at most hotels.

In contrast, the ‘My Hyatt Concierge’ benefit is really lacking, or at least it’s highly variable. There are some good concierges (I’m told) and others who may not answer emails for a week if they respond at all.

Hyatt knows about the concierge issue. When they announced (generally positive) program changes in November 2023, it was the number one challenge with the elite program that was shared with Laurie Blair and with Hyatt Chief Commercial Officer Mark Vondrasek. But they’ve appeared to do nothing about it. Instead laid off U.S. call center employees.

u/JetsetTraveler — 2 months ago

How I Use Amex Platinum Hotel Credits for Hyatt Hotel Stays + Points + EQN's

This is my strategy for maximizing Amex Platinum cards, hotel credits, Hyatt points, referrals, and Hyatt stays. I know some people think this stuff is insane, but it’s a hobby for me at this point. This is just what I personally did.

I opened an Amex Platinum with a 175,000-point signup bonus. After you get the card, Amex will often send an offer to add a Platinum authorized user for around $195, and if you do a small spend requirement, usually around $2,000, you get another 20,000 points. I usually fly Delta and have no status and fly from MSP with several Delta lounges. Between the two of you, you also get 10 Delta Sky Club access whenever flying Delta on a non-basic fare, which saves money on airport food and drinks over time.

Then I refer my partner to open their own Platinum card. That usually gives me another 15,000–20,000 points for the referral, and then they get their own 175,000-point signup bonus. After hitting the spend and getting the bonus, I close the authorized account. They’ll generally prorate and partially refund the fee. So by this point, between the two people, you’re sitting around 385,000–400,000 Membership Rewards points from one basic strategy. We live in a Resy city, so we love the combined $800 year Resy Credits and use the digital credit easily each month.

What I personally love using the Platinum card for is the Fine Hotels + Resorts program. You get breakfast for two, room upgrades if available, early check-in, late checkout, and usually a $100 property credit. What I do is look for Hyatt hotels around the world that are weirdly affordable on certain dates. Malta has some great deals- many places in Asia etc. I usually try to stay under about $300 a night because that’s where the hotel credits become really powerful. So this example is the Grand Hyatt Seoul for February 14–20, 2027. The cash rate for six nights in the screenshots is about $1,460 total after taxes and fees. That also includes breakfast for two every morning plus the property credit and all the FHR benefits. But instead of booking all six nights under one reservation, I split the stay up strategically.

One person books night one using their Platinum card and their $300 hotel credit. The other person books night two using theirs. Then when the next six-month hotel credit resets, we do the same thing again for the next nights. What I usually do ahead of time is make refundable backup reservations directly through Hyatt for the later nights so I don’t lose availability. Then once the next hotel credit period opens, I replace those nights with FHR bookings and cancel the refundable Hyatt reservations.  We also put in my WOH # to get full points and EQN credits.  Once all 6 nights are booked I’ll call Hyatt and have the reservations combined so we can stay in one room.  We only get (1) $100 resort credit this way, but I’m fine with that.

So in the end, you can end up paying nothing or almost nothing out of pocket for a $1400+ Grand Hyatt  hotel stay. And the crazy part is you’re still earning Amex Membership Rewards points for the almost $1800 you paid (and were later given the credits for.) This also saves me 120,000 Hyatt points since the Grand Hyatt gets 20k points per night. A great way to maximize your award travel points.

This “hobby” takes planning and flexibility, and card rules can always change, but if you enjoy travel optimization you can end up staying in hotels and flying business class in ways that would normally cost thousands of dollars, but you’re doing it mostly with signup bonuses, referrals, hotel credits, and points transfers.

Anyway, figured I’d share because a lot of people don’t realize how well AMEX Platinum can actually go if you stack everything together correctly with Hyatt.

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u/JetsetTraveler — 2 months ago

How I Use Amex Platinum Credits for Hyatt Hotel Stays + Points + EQN's

This is my strategy for maximizing Amex Platinum cards, hotel credits, Hyatt points, referrals, and Hyatt stays. I know some people think this stuff is insane, but it’s a hobby for me at this point. This is just what I personally did.

I opened an Amex Platinum with a 175,000-point signup bonus. After you get the card, Amex will often send an offer to add a Platinum authorized user for around $195, and if you do a small spend requirement, usually around $2,000, you get another 20,000 points. I usually fly Delta and have no status and fly from MSP with several Delta lounges. Between the two of you, you also get 10 Delta Sky Club access whenever flying Delta on a non-basic fare, which saves money on airport food and drinks over time.

Then I refer my partner to open their own Platinum card. That usually gives me another 15,000–20,000 points for the referral, and then they get their own 175,000-point signup bonus. After hitting the spend and getting the bonus, I close the authorized account. They’ll generally prorate and partially refund the fee. So by this point, between the two people, you’re sitting around 385,000–400,000 Membership Rewards points from one basic strategy. We live in a Resy city, so we love the combined $800 year Resy Credits and use the digital credit easily each month.

What I personally love using the Platinum card for is the Fine Hotels + Resorts program. You get breakfast for two, room upgrades if available, early check-in, late checkout, and usually a $100 property credit. Search MAXFHR.com What I do is look for Hyatt hotels around the world that are weirdly affordable on certain dates. I usually try to stay under about $300 a night because that’s where the hotel credits become really powerful. So this example is the Grand Hyatt Seoul for February 14–20, 2027. The cash rate for six nights in the screenshots is about $1,460 total after taxes and fees. That also includes breakfast for two every morning plus the property credit and all the FHR benefits. But instead of booking all six nights under one reservation, I split the stay up strategically.

One person books night one using their Platinum card and their $300 hotel credit. The other person books night two using theirs. Then when the next six-month hotel credit resets, we do the same thing again for the next nights. What I usually do ahead of time is make refundable backup reservations directly through Hyatt for the later nights so I don’t lose availability. Then once the next hotel credit period opens, I replace those nights with FHR bookings and cancel the refundable Hyatt reservations.  We also put in my WOH # to get full points and EQN credits.  Once all 6 nights are booked I’ll call Hyatt and have the reservations combined so we can stay in one room.  We only get (1) $100 resort credit this way, but I’m fine with that.

So in the end, you can end up paying nothing or almost nothing out of pocket for a $1400+ Grand Hyatt  hotel stay. And the crazy part is you’re still earning Amex Membership Rewards points for the almost $1800 you paid (and were later given the credits for.)

This “hobby” takes planning and flexibility, and card rules can always change, but if you enjoy travel optimization you can end up staying in hotels and flying business class in ways that would normally cost thousands of dollars, but you’re doing it mostly with signup bonuses, referrals, hotel credits, and points transfers.

Anyway, figured I’d share because a lot of people don’t realize how well AMEX Platinum can actually go if you stack everything together correctly with Hyatt.

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u/JetsetTraveler — 2 months ago
▲ 33 r/hyatt

The Livingston by JdV Brooklyn, NY

Just wrapped up a 3-night stay at the new The Livingston, part of JdV by Hyatt, in Downtown Brooklyn, and this place really impressed me. If you’re looking for a New York City home base that still gives you quick and easy Manhattan access, this is a fantastic option. The location ended up being one of the strongest parts of the stay. The hotel sits right around the corner from Nevins Street and within easy walking distance of several subway lines, so getting around the city was incredibly easy. We used the 2/3, 4/5, B, Q, R, and A/C lines throughout the trip without much effort. Barclays Center, Brooklyn Paramount, BAM, Fort Greene, Boerum Hill, Downtown Brooklyn, Brooklyn Heights, and even DUMBO were all easy walks from the hotel. We found ourselves constantly exploring new neighborhoods just by walking out the front door. One of the things that surprised me most was how convenient Manhattan access was from Brooklyn. One afternoon we found last-minute theater tickets in Midtown with the show starting in under 40 minutes. We left the hotel room, walked to the subway, and were sitting in our theater seats in about 28 minutes. It was easier than some Manhattan-to-Manhattan trips I’ve done.

The hotel itself is new construction and feels very fresh and clean. The building is 22 stories tall with two rooftop deck areas and great skyline views throughout the property. The front courtyard was another unexpectedly nice touch — sunny, protected from traffic, and a great place to wait for an Uber or just sit with coffee for a few minutes. As a Hyatt Globalist, the property handled benefits exceptionally well. Early check-in was offered without hesitation, late checkout was no issue at all, and my points + cash reservation cleared into a suite upgrade ahead of arrival. Huge thanks to Edwin at check-in, who was one of the friendliest and most genuinely welcoming hotel employees I’ve encountered in a long time. He set the tone for the whole stay. We were assigned room 2204, and the suite was excellent. Large living room, separate bedroom, huge terrace deck (probably around 8x16 feet), and panoramic views across Brooklyn and Manhattan. The bedroom itself was spacious, the bed was extremely comfortable, and the room had thoughtful touches like wireless charging, dual-zone climate control, a Nespresso machine, and a mini refrigerator. The suite layout worked very well. The living room included a pullout sofa plus a separate half bath, which made the space feel much larger and more functional than a typical NYC hotel room. The primary bathroom was also very large by New York standards. My only real criticism is the bathroom storage situation. There’s very little counter or shelf space around the sinks, not much room for towels, toiletries, or personal items, and oddly there wasn’t even a proper hand towel setup in the guest bathroom. The design looks clean visually, but after several days it became clear the bathrooms need more practical storage hooks, shelving, and towel placement.

Breakfast each morning at The Grove Lantern was another highlight. The back dining space is warm and inviting, and the staff there really made the experience memorable. Tyrone and Rachel were both absolutely wonderful every single morning — funny, welcoming, and full of great neighborhood recommendations. Rachel especially had us laughing daily and gave us several restaurant suggestions that ended up being fantastic. The food itself was excellent as well. Good coffee, strong breakfast menu, and the overall restaurant vibe fit Brooklyn perfectly without feeling forced or overly trendy.

This hotel ended up being exactly what I want from a New York stay now: modern, clean, comfortable, friendly, easy transit access, and located in a neighborhood that actually feels lived-in and interesting instead of purely tourist-focused. Downtown Brooklyn has changed dramatically over the last several years, and The Livingston feels perfectly positioned if you want to explore Brooklyn while still having Manhattan within easy reach.

Would absolutely stay here again.

u/JetsetTraveler — 3 months ago

I think I’ve been watching too much Mad Men and doing too much travel planning…

Last night I had a dream that I was somehow working on an ad campaign for Alaska Airlines. In the dream, I had this really vivid image of stepping off one of those smaller Alaska planes and getting that feeling of finally being home again. The handrail and stairs coming down from the plane turned into all these little places Alaska flies to, like the smaller towns, mountain cities, coastal spots, islands, places that feel familiar and personal instead of giant anonymous hubs. Then the airplane windows were showing all the newer destinations Alaska flies to now — Tokyo, Seoul, London, Rome, Hawaii, San Diego, D.C., all these places that feel exciting and far away.

I woke up thinking I’ve either been watching too much Mad Men or spending way too much time planning trips lately, but I ended up trying to recreate the image that was in my head. Anyway, figured I’d share it because it kind of captures what I’ve always liked about Alaska Airlines. It still feels connected to “home” even while getting bigger.

u/JetsetTraveler — 3 months ago
▲ 154 r/hyatt

Hyatt Is Overwhelmed by unexpected bookings

Just here eating my popcorn and reading the posts flooding in about issues with booking on the last possible day.

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u/JetsetTraveler — 3 months ago
▲ 0 r/travel

I’ve traveled internationally for years with a U.S. passport and never really thought much about visas beyond maybe filling out an online form or paying a small fee on arrival somewhere. But spending more time in this subreddit and reading posts from travelers from India, Southeast Asia, parts of Africa, the Middle East, etc. has been really eye-opening. Seeing people get rejected multiple times even when they have the money, hotel bookings, return tickets, jobs, family ties, and genuine travel plans has kind of changed how I look at my international travel privilege. I’ve read stories about people needing to show months of bank statements, minimum account balances, proof they’ll come home, proof they’ve traveled enough before, interviews, sponsorship letters… and then still getting denied. Meanwhile, a lot of us with U.S. passports barely think twice before booking a trip somewhere.

For those of you who travel on “weaker” passports, what’s been your most frustrating or difficult visa experience? Did you eventually get approved, or not? I’d genuinely be interested in hearing what the process is like from your perspective.

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u/JetsetTraveler — 3 months ago
▲ 47 r/hyatt

For those interested, the new Grand Hyatt Los Cabos is now accepting reservations on both cash and points (40K a night for 2). I was poking around for late March into early April next year for a week stay and availability is definitely there right now. Cash rates are showing around opening pricing still, and award nights are currently pricing at the existing all-inclusive Category E rates. These will go up after the May 20 category changes kick in. These prices/points are for Easter Week 2027- they will go up to 75K points per night!

Probably worth locking something in sooner rather than later.  But, most likely the opening will be delayed several times!

https://www.hyatt.com/grand-hyatt/en-US/sjdgh-grand-hyatt-los-cabos-resort-golf-and-spa

u/JetsetTraveler — 3 months ago

I saved 37,000 AMEXPlat MR points by transferring to Qatar for Cathay Flight

Check reward partners such as Qatar before transferring to Cathay. That just saved me a pretty huge chunk of Amex Plat points for our SE Asia trip. I was originally going to book Cathay Pacific business class from Hong Kong to Bangkok directly through Cathay for 28,000 Asia Miles each. For two people, that’s 56,000 Asia Miles total. AmexPlat to Cathay is no longer 1:1. It dropped to 5:4 earlier this year, so to get 56,000 Asia Miles, I’d actually need to transfer 70,000 Amex MR points.

Then I checked Qatar Privilege Club and found the exact same Cathay flight on Cathay metal for only 16,500 Avios each, so 33,000 total for both of us. Amex to Qatar is still 1:1, so that’s only 33,000 MR points needed.  So booking through Qatar instead of Cathay saves me 37,000 Amex points for the exact same seats on the exact same flight. Cash price on Cathay is $2,445 USD for 2 people.

Definitely worth checking both before transferring points if you have AMEX Platinum

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u/JetsetTraveler — 4 months ago

I usually check my flights every month or so if I book way in advance, mostly just to see if anything changed. Sometimes paid upgrade offers pop up or a schedule change. Today I was looking at an Alaska flight from Minneapolis to Seattle and the app offered me a first class upgrade for $78 one way from economy. Out of curiosity I checked the same reservation on my computer through the website and the exact same upgrade was showing $120.

Went back into the app a few minutes later and suddenly it dropped to $62. At that point I figured why not. For an almost 4-hour flight, that felt worth it. Just throwing this out there because the prices can move around depending on app vs web, refreshing, timing, whatever. Worth checking both before you pull the trigger.

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u/JetsetTraveler — 4 months ago