I wouldn't recommend paying the $75 "meet and greet" with Justin Moore (I'd certainly never do it again)
TLDR version : spent $75 for a preshow meet and greet with him (plus $40 GA ticket to an outdoor music festival in DFW last Friday) only for there to be no confirmation or "envelope" waiting for me at Will Call, and once that mess finally got fixed, he couldn't have cared less.. he barely mumbled while we briskly walked from his tour bus to the stage, which took all of about 90 seconds..
He's always been one of my (53m) favorite performers, and I've seen him a handful of times over the years, and I know the words to pretty much all of his songs.
I went to watch him play at the annual Wildflower Music Festival this past weekend in Richardson, TX (north of Dallas).. the show itself was good, but the experience of paying $75 for a meet-and-greet with him prior to the show was a total letdown.
First of all, the confirmation email from his website basically just said "you'll need a separate ticket to get into the festival, but show up at Will Call when the doors open and you'll get an envelope with further instruction for the meet-and-greet".
That all made sense, so I also purchased a $40 GA ticket to get into the festival grounds.
Of course when I show up to Will Call, none of the people working there have an "envelope" with my name on it, and they're telling me that all of that isn't handled through the Wildflower Festival, but rather through "the band", so they were as nice as could be, but all they could do is shrug their shoulders and scan my GA ticket to let me in.
(No one who I dealt with at Will Call even knew who "Justin Moore" was, and I think they kept looking for an envelope with that name written on it, as if that were MY name 🤣).
With my meet-and-greet confirmation email there was an email address and phone number to reach out to if there were any issues or questions. Once I got into the grounds I sent an email and text to both, letting them know what a clusterfuck this was and I never did (and still haven't) received a reply from either one.
At the end of my rope, and getting ready to go the $75 credit card chargeback route (which I've never done one of those), something inspired me to ask the young guy working at the Justin Moore T-shirt booth (who looked like he was doing hardly any business) if he was "connected to the band" at all.
He took down my information and started making a couple of calls and thankfully got a hold of somebody who said for me to be hanging out at the left side of the stage at 8:30 "and someone will come meet you, since you're the only one who signed up for the meet-and-greet" (Justin Moore was scheduled to take the stage at 9:30).
Sure enough, one of his road crew guys came and met me a little bit after 8:30, and told me to hang out there for a little while longer. Around 9:00 he came back and walked me backstage.
Interestingly enough, if you're familiar with the area, his tour bus "backstage" was parked in an area that wasn't at all "hidden from the public" and was just adjacent to our Galatyn Park light rail station.
The same light rail that I had hopped off a couple of hours beforehand, where people were just coming and going for the 15 minutes they had me standing there, waiting for him to exit his tour bus.
When he came out, he was now in a hurry to get to the stage and after taking maybe five seconds to shake my hand, he and I and a couple of his road crew guys were in a dead sprint "walk" to the stage.
I was asking him a couple of dumbass questions about his career, writing his own songs, etc, but he didn't seem interested in chatting at all.
I'm sure it looked like when you see a politician walking fast to get away from someone interviewing him, with no interest in answering the interviewer's questions.
One of his road crew guys offered to take a quick photo using my phone, and so he stopped for about 10 seconds to do that, and then I was ushered back to the front of the stage for the show.
Total ripoff for $75 (and the mess of just trying to figure out "who I was supposed to check in with from the beginning") definitely left a bad taste in my mouth after the show was over.