Failed to fetch (outerface.venice.ai), then all sessions/credits are gone
I was using Venice on my PC, in Edge. Had made around 6/7 sessions in Image (Venice Studio), and some Edits. I had about 2.5k credits left. Then all of a sudden, the tab I was in (Image) got a "Connection interrupted We're having trouble reaching the server. This is usually a network issue. We're retrying automatically, so this screen should clear on its own.". I reloaded, and in Settings I got the error "Failed to fetch (outerface.venice.ai)".
On my PC, I see still 0 credits, and I can't access Studio because all I see is the Venice logo looping infinitely. I tried accessing on mobile (tablet using Chrome) and I can see the credits, and I bet I can use everything, but all my sessions and edits are gone.
What is happening? Have I lost everything? Any advice?
I already contacted support, was wondering if someone had the same/similar problem.