10 years with Fido, but the latest 12% price increase crossed a line
$5 doesn't sound like much, but it's 12% of my monthly bill. Called to dispute, couldn't get past the AI bot which scheduled a call back in three days from now. I immediately proceeded to fill out the escalation form and got a no-reply email saying that as a gesture of goodwill, they removed $15 from my current bill, but the $5 charge is here to stay.
I'm thinking of switching to Freedom, as it seems like the best of the bad alternatives we, Canadians, are stuck with. I know Freedom has been recommended a lot here, but if anybody switched and regretted, I'd appreciate you sharing your experience.