I told a peptide store founder not to pull his budget in month one when he was losing money. He almost fired us. Here is what happened next.
Hey everyone,
One thing to mention in the start that people here being skeptical about AI so i wrote all of this myself took time out of actual client work to put it here so if it helps you great if not scroll past.I am not here to sell u anything except that it just a free resource if u find it helpful well and good.
So going to be straight up about something that almost ended a client relationship before it even started.Back in December last year a peptide store came to us wanting to scale fast cutting the story in between just starting from month one we spent around $4k and made maybe $2.5k back the ROAS under 1 the founder messaged me saying he was done and wanted to shut everything off so i told him to be pateint and this all will make sense if u hold on to it for now or else this all will be in vain its not because I had some magic guarantee but because I knew Google Shopping in this niche needs time to learn who the actual buyer is and cut the budget in month 1 means you reset the entire algorithm back to zero so u basically pay twice to get back to the same starting point so he does agreed and said that he will take another change so now straight to month 2 ROAS hit 2x and likewise in month 3 we were comfortably profitable after six monthsthat same store was crossing $50k in a single month purely from Google. So the actual structure we ran and still run across every peptide account we manage today is as folows.
If you are just starting out go with the shopping campaigns firstalways neither PMax nor search just shopping as the google pushes PMax hard because it gives them more control over your budget but shopping is more manual and that is exactly why it works better here also the buyers in this space are not casual scrollers so they already know what they want they type the molecule name directly, BPC 157, TB500, the exact compound and shopping shows the product image, the price, the store name and they click and buy that is the entire funnel purely for google for meta its different but i will share the exact funnel in other post. Search campaigns we add later once Shopping was stable and PMax only for products that are fully approved with zero compliance issues so for us the standard Shopping is always the foundation.
I also want to mention a crucial step involved as well and people are not talking about it as well is that the actual job in this niche is not media buying Its the compliance work which is every single day. As i also mentioned in my previous posts that a few weeks ago BPC 157 got disapproved across almost every account we manage in one morning the product was same, same time, everyone hit at once but instead of mass appealing and waiting we renamed the product to the full scientific compound name in the product title and URL then resubmitted and it got approved same day that is what daily operations actually look like in this space so someone is always doing that at 9:00 AM so campaigns do not go dark.
For the website side we now refuse to run ads for any store that does not have the basics locked in and I mean we actually fired clients over this they had a store come to us with a decent budget ready to spend and they refused to change their product page copy so we walked away cuz Its not worth burning ad spend on a website that is going to get the account flagged within 2 weeks anyway.
Stripe is also worth mentioning here because there is a gap between what they say publicly and what actually happens offficially Stripe supports peptide store but In practice they pulled one of our clients just last week with no warning and no real appeal path so even if you have Stripe do not treat it as permanent u should have a backup processor ready.
Also the website language matters more than most people realize just look at how Loti Labs is built if you want a reference point that is minimalistic, reads like a supply catalog, zero health claims anywhere, storage requirements, lab safety profiles, purity documentation front and center thats built boring on purpose and that boringness is exactly what keeps Google Merchant Center and payment processors comfortable and the stores that got shut down were the ones that wrote like a supplement brand and the ones still running wrote like a research supplier.
For the email we used to treat as an afterthought tha was something to set up at month 3 once ads were working was the biggest mistake we made early on cuz Klaviyo dropped this category in January so we moved everything to FluentCRM which is self hosted and it took a few weeks to rebuild all the flows but once welcome sequence, checkout abandonment, browse abandonment, post purchase, replenishment and winback were all live, email started generating around 10% percent of total monthly revenue without spending another dollar on ads.
Also worth knowing that Omnisend and Bravo are heading in the same direction as Klaviyo so if you are still on those start planning the migration now before they make the decision for you and then subscriptions changed the entire math of the business its cuz the peptide customers reorder constantly because compounds run in cycles but here is the part most stores get wrong with subscriptions they add it as an option and leave it equal to the one time purchase so you need to make subscription the default that should be pre selected on the product page, better price per unit, free shipping on subscribe, and show the pricing as a daily cost so it feels smaller and one time purchase option should exist but it should not be the obvious choice.
One thing we also tested early and wasted 3 months on was bundling different products together but most peptide friendly payment processors will not support cross SKU bundles so stick to bundling the same product at volume if you want to increase order value. Subscriptions do the job of cross selling far better anyway once someone is already on a cycle. SMS is also something we are watching closely just starting to explore it properly now and early signs suggest it could work well in this space given how high intent the buyer already is.
One honest take before I finish this niche is a window right now not a forever play and the regulatory landscape is shifting and nobody knows exactly how long this window stays open the stores building properly, with clean websites, solid email infrastructure and subscription revenue, are the ones positioned to capture it fully before things change for the scaling we follow these rules across every account that is never increase campaign budget more than 15% at a time or you break the algorithm and also never change two variables at once only one also run a full landing page performance report every month to cut pages burning budget with sub 1x ROAS.
Happy to go deeper on any part of this if anyone has questions