Item held at local shipping centre due to incomplete address. DHL not responding, can I pick it up from the shipping centre?
Hi, I had a package sent from Germany to the UK, and it is currently being held at the local shipping centre in the UK. I contacted DHL germany via email and inquiry form multiple times over the last 2 weeks with no response, stating the correct address, the shipping cart number and other relevant information. Will the local shipping centre hand me the parcel if i head down there with my ID and other identifying information? Any help is appreciated because the parcel will be held for another 3 days before it is sent back.