Coco (Conversation Companion) rollout?
Anyone know when CoCo will start rolling out to services and sales? Is anyone testing it yet or is it still too early for that? I’m looking forward to it helping me on my calls.
I am in PAA Property.
Anyone know when CoCo will start rolling out to services and sales? Is anyone testing it yet or is it still too early for that? I’m looking forward to it helping me on my calls.
I am in PAA Property.
So I hear that fulfillment team work will now be handled directly by PAA. What do you think that will look like? Staying on the call, owning the call, maybe creating a case and emailing the closing agent ourselves? Do you think we will get some loosened availability standard for more offline time?
Would we only handle our own fulfillment cases or take time to handle them for others like fulfillment did?
I will come into work in a few days, but I found a bug in the online quoting application on the public side, specifically for quoting homeowner's insurance with Progressive Home. Anyone know the path I could raise it internally once I am back in office? Should I just tell my supervisor or is there a better way? Thanks!
I'm hoping someone familiar with the IRS side of the new Trump Accounts can weigh in.
I submitted a Trump Account election for my daughter (born in 2025) and accidentally entered the wrong date of birth. A few weeks later I received IRS Notice CP318 stating that the election could not be processed because the date of birth didn't match Social Security Administration records.
After receiving that notice, I submitted a new election with the correct date of birth.
The problem is that the IRS then sent me another CP318 saying they couldn't process the election because their records show an election has already been processed under my daughter's name and SSN. I tried one more time and received the same response.
So my timeline is:
What confuses me is that the first notice says the election could not be processed, while the later notices say an election has already been processed.
The phone number on the notices only plays a recording about Trump Accounts and does not provide a way to reach a representative. Calling the general IRS number and mentioning Trump Accounts routes me back to the same recording.
Has anyone else run into this? Does it sound like a system issue where the first rejected election is blocking later submissions? Would sending a detailed letter with copies of all three CP318 notices to the IRS Austin address on the letter be the correct next step?
Any insight would be appreciated. Thank you.
If I have a current standard floodlight on a light switch, what would I need to do/have done to have a motion activated ring floodlight? I would want it done right. Want to know what I'm asking if I hire someone to help me. Thank you!
Hi,
I have received communications from Xfinity and Complete Recovery Corp to return the XB8 Wireless Internet Gateway after I cancelled my service. I dropped it off on June 5, 2026 and have a picture of the drop off ticket. Tracking shows it was delivered on June 9. I want to ensure that I am not charged or marked as not having returned the equipment.
Thank you.
Hi,
On Monday, I am having a professional install ethernet in a few rooms and set up two Eero Max 7 units, one upstairs in my office and the other downstairs in my living room. The ISP gateway will be in my office in bridge mode.
I currently have a regular Ring base. If I get the ring base pro, I have a few questions about how it would interact with my Eero system.
The Ring Base Pro would be installed on the first floor in a hallway to ensure it is heard by us and is loud. It would not be connected directly to the ISP gateway. I could get ethernet connecting it to the first Eero device from my office.
If I did this, would my system be able to benefit from the Pro's backup internet feature? Would the backup internet work when connected to my Max 7?
I understand the pro base uses Wifi 6, whereas my max 7 will use Wifi 7. Will that mismatch degrade my network?
Thank you!
I feel like I can tell this now that the free sandwiches are digital on your account or via email. I worked at Chick-fil-A from around 2005-2007.
You may remember that you used to take a survey and you would receive a written number code to write on the receipt to get a free sandwich. There probably wasn’t a lot of checking at the register, but did you know that Chick-fil-A did have a way of verifying if it was likely legit? If you took every number in the code and added it together, that number should be divisible by three if it was valid.
So for example, if the code was 24295347 then you could add 2+4+2+9+5+3+4+7 equals 36. Since 36 is evenly divided by three (12) then that is likely a legit code from Chick-fil-A.
Of course, this is not fool proof and I don’t know of any people at the restaurant that actually checked, but you could if you wanted to and knew how.
Now that AT&T Fiber has come to our road, we have options beyond Xfinity. If anyone had AT&T Fiber installed, can you tell me about the installation process and if you had any trouble getting the wiring to the interior unit where you wanted it to be?
When I built my house, we were in a rural area and I paid thousands to have Xfinity come to my home. Now hundreds of houses are going up, and AT&T has installed Fiber in my area. They are offering to do free installation to our home, reduced price for a year, and $200 reward.
I signed up and the install in Saturday. But I have some installation questions. I work from home and am required by my employer to be hardwired to the internet. My office is upstairs. Currently I am plugged into my Comcast gateway which plugs into coaxial from the wall. Will the installer be able to have the fiber go to my upstairs office? The office is on the same side of the house as my utility connections. I do have the pull down ladder to my unfinished attic in my office if that matters. Would the wiring be exposed? How would the fiber physically get to my office?
Also, my home is only accessible by going through the yard of my neighbor who happens to be my in-laws. My in laws have an underground dog fence. Will they be able to bury the fiber later with that underground dog fence going all the way across the front of the yard? I imagine the fiber would already be laid across the ground, and then later need to go underneath that fence.
I just noticed that I have passed 100,000 miles in my 2017 Nissan leaf. I have had this Nissan for about three years and right before I bought it from a private seller, they had just had a warranty battery replacement. When the replacement was done, Nissan gave them the 40 kWh battery instead of the 30 kWh battery it came with. So now I have a well loved Nissan leaf with a higher range than it originally came with and over 100,000 miles. I probably wouldn’t get much for it from insurance if I was in an accident, because I don’t know how they would value this vehicle. But practically, it is a great vehicle to get around town. Our second family vehicle is the 2026 Chevrolet Equinox EV (our first new car purchase which now makes us all electric) with 319 miles of range and a more compatible method of fast charging so we use it for a long distance trip trips, and this Nissan leaf for my wife to commute to work or get around town.
I’m in Georgia so we have mild winters comparatively, so that helps as well.
I'm doing an auto and home bundle quote on the AllState website. It is giving me a good rate, but it doesn't have a place to add accidents, only asks if I had moving violations in the past five years. I don't have a moving violation, but I did have a backing accident three years ago that paid out $490.
It also doesn't ask about home claims. I had a wind claim about two and a half years ago that paid out almost $5,000.
Is it normal that it did not ask? I don't want to switch and get hit by a surprise rate increase. Is it already factoring in reports?