When is a unit uninhabitable? Flooding advice?
The basement of my unit flooded with nearly a foot of water on Canada Day. The water was sewage backup through the floor drain. My landlord hasn’t had anyone come by yet despite multiple emails and pictures of the damage.
The HVAC system is no longer working, as the furnace was flooded, so the air in my house is not circulating well (and so my AC is also broken).
The hot water tank also is not working, so I am having to take baths and dump kettles & pots of hot water to have an even mildly tolerable temperature bath.
The unit is starting to smell honestly because of the wet drywall, even after I threw away all my wet belongings and mopped the floor with some bleach solution.
I have tenant insurance and they said I have coverage if the place is deemed “uninhabitable” the other day, if I have to stay in an air bnb or hotel, but that I would really have to prove that it’s not habitable, but it’s not like my house is completely totalled, I guess like it would be in a fire. But it is starting to smell.
I still have to call my insurance when the phone lines open again, but is there anything else I can do about this on the landlord’s end? I am feeling abandoned by my landlord honestly and disappointed that no one has even come by to look at the property after the flooding or sent an emergency tech to fix the HVAC or hot water. I have sent photos and texts and emails and they acknowledge my problem but no action takes place. I live in Ottawa, if that helps.
Any suggestions or advice? :(