Used items easier to return than new?
First time I came across this issue. I’m trying to return a large batting cage/net that is still
In the original box and unopened. The only option I’m being given is UPS return. It’s rather large so I would appreciate the UPS pickup but they’re charging 12.99 for that service. When I go back and click through that the item is used and damaged the pickup is free. Ummm. Are they really tempting me to open and damage a perfectly good item to get a free pickup? Why would they make me pay to send back a brand new item that they can resell.