I recently got invited to interview for an Amazon Area Manager II (L5) role. The process will be 3 virtual interviews back-to-back, 45 minutes each.
I have leadership experience in education, operations, coaching, and the Army National Guard, so I’m comfortable leading teams and working under pressure. I’ve also done structured/panel-style interviews before, but I know Amazon interviews are unique with the Leadership Principles and STAR format.
For anyone who’s been through it:
How difficult is the L5 interview process really?
What kinds of questions should I expect?
What separates candidates who get offers from those who don’t?
How heavily do they focus on metrics/data?
Is the role worth it long term?
Would appreciate any honest insight or advice from current/former AMs, OMs, or anyone who’s interviewed recently.

I’m hoping someone here (current or former Amazon employee) can give me practical advice or point me toward the right escalation path for my UK seller account.

Quick background:

• Long-standing 7-digit seller account
• Suspended/enforced multiple times for allegedly selling “restricted products” via “evasive seller practices” (based on a competitor’s complaint)

Key facts:
• The products in question are not restricted.
• We completely exited that entire category/sub-category in 2025.
• The issue affected only one small sub-category that represented less than 10% of our total sales.
• We discontinued that sub-category last year and have had zero sales or new seller activity in it since the first suspension.
• Some minor listing issues (e.g. an “ingestible” claim on a clearly non-ingestible product) were caused by a third-party listing hijacker.
• Our competitor gained ~80% control of the category, yet competitor sales in that category had been declining with less competition and less external traffic we were bringing to Amazon before the suspension
• We gained nothing from the alleged “evasive” behaviour, as same “restricted product” sold legitimately by multiple sellers.

What we’ve already done:
• Submitted standard appeals and escalated multiple times.
• Successfully reinstated twice after deep dive account reviews.
• Despite no new violations or sales, the account keeps getting enforced/suspended again.

We’re out of ideas on what to try next. Standard appeals clearly aren’t enough at this point.

What I’m looking for:
• Any escalation steps, email addresses, internal teams, or processes that have worked for similar repeated-reinstatement cases specifically in the UK.
• Advice from people who have dealt with competitor complaints, account hijacking claims, or old 7-digit accounts.
• Honest feedback if this situation is salvageable or if there’s something else I should be doing. 6 years of my life was spend building that account.

Any guidance would be hugely appreciated. Happy to provide more details privately if needed.

Thank you in advance!

Hey everyone,

I’m applying for both Operations and Area Manager Positions at Amazon and wanted to ask for some feedback on my CV. (This is not my actual resume but more of a draft resume of the one I use) I’m sorry if this isn’t the right place to post, but I figured there are a lot of experienced managers here who might be able to help.

My background is logistics, supply chain and transportation.

If anyone could take a quick look and share some honest thoughts, I’d really appreciate it. Thank you in advance for your time. I’m open to any suggestions :)

https://preview.redd.it/zth0ejyg4f2h1.jpg?width=1545&format=pjpg&auto=webp&s=e7914933b16094bba9929c7b7510f98ae8b89cf2

https://preview.redd.it/khtxhiyg4f2h1.jpg?width=1545&format=pjpg&auto=webp&s=d461e11650d5d07fc297b08fa2a2aebd11cfcef8

https://preview.redd.it/uypyyiyg4f2h1.jpg?width=1545&format=pjpg&auto=webp&s=fa7ea09053e264afe6f141cdc5a207c3dcab31c1

https://preview.redd.it/1xbgjsyg4f2h1.jpg?width=1545&format=pjpg&auto=webp&s=fb4441481e7ff0e42c245ceedac1113cd249fc92

I was just offered a position (see title) and was looking for insight in what this position looks like before accepting/denying.

I come from fulfillment (not amazon) as an operations manager.

Hi,

I am being offered L6 Senior Manager position in NY. What is a reasonable compensation. The issue is that in the initial email exchange, the recruiter asked me for my salary range and I mentioned 130-170 total comp by mistake when I meant base pay. Did I make a fatal error and will they now low ball me?

I’m not sure if it’s recruiters or HM?
I would assume recruiters but idk

Thank you

Hi all I had a question revolving around transferring to another business line in Amazon. I currently have been with Amazon for over a year and got promoted. I am looking to launch a new building and had a successful interview with a the site leader.

I am still new to transferring internally and how it works. The site leader said I would receive an offer sometime this week. My question is does my current site leader or current OM need to approve the transfer for me to leave or does it go through on its own?

So I was an L4 manager and left on august, I am re hire eligible and was trying to apply for a L5 position and the recruiter told me that since I was on amazon before I only have to do one interview, and was looking up about boomerang and it saying that the interview are easier and a lot of person get accepted just because of the boomerang, is that true ?

30 days into my new AM position at an Amazon Fresh warehouse and yea I can already tell this ain’t the job for me and I’m ok with that.

Hey! Im a recent grad and I accepted my offer to be an Area Manager in a Delivery Station Warehouse. I know this might be asked a lot here so I apologize about that, but I wanted to know what can I do to perform at a good level in this job. Any tips are accepted!

Thanks 🙏🏼

Okay so I have a project going with rebuilding our wash. I’m building it from the ground up to be more up to date. The roadblock I’m having is that nobody knows the macros needed anymore to auto-pull from FCLM. Our previous OM was the one who built our recent wash module with an engineer I think and they were able to apply the macro formulas to excel to auto-pull the metrics from the website in real time. That engineer has since left the company and now no one knows the code to bypass amazons midway authentication and the website generally being locked from outside access. I’m wondering if anyone here knows the code for me to apply so I can input the formula in excel and have it pull the numbers by itself? If I can’t figure out how to do this, then this project is essentially dead… we’re going through a retrofit with newer machines and now we have more of them. So the previous wash master module will not work with our newer machines numbers.

I literally dont know how amazon policy in the us works but in Germany its completely insane , i had an interview 3 months ago and they gave me a job description like to the immigration office ( took 3 months to get approved) i called the call center and i was like hey i just got approved and they were like yea your next step rn is to wait and ive been waiting for a month now although they asked me to upload my tax id , pension number , iban , etc. and i called again before 4 days and i was like hey ive been waiting for a month now no one called me and btw the system keep rejecting my permit so i told him that and i was like i think the system is robots which is fucked so he was like keep the call professional so i was like no im sorry i did not mean anything about you i meant the system is bad and he said again i told u keep the call professional ( with that fucked up accent and im not gonna mention his nationality) so i wanted to repeat my apologies so he was like when i talk you listen and dont interrupt me so i literally stayed speechless for 5 seconds then i was like WHAT ARE THE ODDS YOU STFU AND LISTEN AND TRANSFER ME TO A MANGER RN ! He literally had the audacity to hang the call on my face and he withdrew my application! And blocked me for 3 months! And i genuinely do not know what to do! Okay i might be wrong in stfu part but like wtf? As a customer service u should be more professional in the way you talk! And i dunno how such a global company as amazon let a customer service guy withdraw my application and block me without even hearing my point of view or without even checking what happened! The call was recorded and i emailed them and literally no one replied!

Currently an L4 at a delivery station. I’m feeling so burnt out it’s making me question my whole life. I worked my way up. I have been thinking what if it’s not for me. Not sure if it’s the warehouse but I do plan on moving back to the warehouse I used to work at before my promo. Smaller warehouse less people. Looking into IT as well.

Hello,

I recently completed a one-hour phone screening with the General Manager for a Senior Operations Manager position last Thursday. I’m curious to know how long it typically takes for applicants who apply for this role to receive feedback from the recruiter regarding the next step in the interview process, which should be the in person interview loop.

Flex (good or bad) what’s your average step count for your shifts?

Hello!

I gave my online assessment yesterday for the Risk Compliance Manager – Amazon Business Payments & Lending role. Today, I received an email inviting me for a phone interview.

Would this typically be with HR/recruiter or the Hiring Manager?

Also, interview anxiety and imposter syndrome are definitely kicking in. Even when I know my work well, I tend to blank out or fumble during interviews. How should I prepare for this round?

Any tips on getting through the phone interview successfully? What kind of questions should I expect specifically for this role?

Idk what it is. Maybe it’s the loud sounds of the facility when you first walk in. But I swear, sometimes on a super random day I walk in with major anxiety and idk why. Like I know my team, I know what needs to be done but it’s like a little panic attack at the start of shift. It’s almost like I’m new and walking through the doors for the first time again. It just happens so randomly. Same goes for when I walk through the doors feeling like the man! Nothing can stand in my way! That’s also random. I can’t seem to grasp what causes it.