r/HumeHealth

Hume Health's customer service seems to be run entirely by bad AI. There are many posts about how it is impossible to get any help from them. I have been attempting to contact them for 5 days, and the best one can do is chat with an extremely rudimentary AI.

Please consider that if you decide to spend hundreds of your hard earned money with Hume, that you are completely on your own, and cannot get any assistance from them. I beg you to check the horror stories on this subreddit before making a purchase. It seems as though a return is almost impossible.

Update: I have began rolling out my offensive against this scam of a company, starting with their IG page and Trustpilot. I was going to wait a bit, but it sounds like they are worse than I thought. Possibly right up there with how bad Secret Lab used to be with their returns, and may still be. After a full blown assault on Instagram, Twitter, Reddit etc, I ended up having to threaten Secret Lab with burning the obviously defective chair on Youtube before they would let me return it for a full refund. I hope it doesn't go that far with Hume.

Anyway, I did get a response from someone on my Trustpilot review, we'll see if anything comes of that, and I will update accordingly.

I appreciate all the comments and advice. I will be going all out against them this weekend via posts and reviews when I have more time. That is if I have not gotten a resolution by then. Please join me if you're bored, it might be kind of fun.

I ordered their scales 5 weeks ago and still not received anything. I contacted support to complain and no reply. They are thieves.