Our team analyzed thousands of brand videos, 76% of the actual reach is "invisible" to every major listening tool
We’ve been obsessing over a specific data gap in short-form video for the last year. Most social listening tools (even the enterprise ones) are essentially text-based. They "read" captions, hashtags, and mentions.
But video is a different beast.
We just finished an audit for a DTC brand (Grüns).
* Standard tools found 117 mentions based on tags and captions.
* Our multimodal AI found 1,426 mentions by actually "watching" and "listening" to the frames.
Over 1,300 brand mentions lived in what we call "Shadow Reach" - spoken mentions, unboxing clips, and products on screen that were never tagged in the metadata.
On average across the brands we've measured, 76% of brand video exposure is dark. If a creator mentions your brand in a tutorial but doesn't tag you, your current reporting stack doesn't even know that video exists. You are essentially making million-dollar budget decisions based on 24% of the truth.
We wanted to build something that treats video as a data source, not just a file. I’d like to hear how are you guys currently reporting on "earned media" when the creator misses the tag? Are you just assuming a multiplier, or is everyone just okay with the data being incomplete?