What do small Indian sellers actually need from an e-commerce platform?
I'm building and operating a small e-commerce platform in India and I'm trying to understand what matters most to independent sellers.
For sellers who currently sell through marketplaces or social media:
- What is your biggest pain point?
- Do you prefer having your own online store or selling through marketplaces?
- What would make you consider moving to another platform?
- What are the biggest issues you face with shipping, customer acquisition, inventory, or managing orders?
I'm interested in hearing from actual Indian sellers because I'm considering how to improve my own platform based on real requirements rather than assumptions.
What would you want from an e-commerce platform that you don't currently get?