
5 minute teleheath visit: $113 when I had insurance and their cash pay price is $200
I lost my insurance 3 months ago (layoff). Let my provider know, she said "no problem, cash pay is $150."
Well, they charged me $200. So I pull up the explanation of benefits to talk to their billing person.
She said "the doctors are NOT allowed to discuss visit costs with patients. It's our policy that cash visits are $200."
But you billed my insurance when I had it for $150 as your usual and customary rate (UCR). Your contracted rate is $113. How is the cost of the visit nearly double when you're paid same day, no claims billing?
"That's our policy."
It feels like being kicked when you're down. I'm already rationing critical medication as it is