u/Illustrious-Mind9435

I booked my flight with VA a year ago and quickly rebooked to a new date scheduled week later. Earlier this year I booked hotels and a return flight based on my original ticket - that's what I still had in my email. Woke up to a new email this morning with my actual flight info. I called Virgin and best I could do was downgrade from First to Premium and pay an extra 12k points.

Tried to convince my wife to stay another week but that didn't work ha. Lesson for me to not rely on emails and check in the web portals instead.