Adam’s Polishes Shipping Issues?
Anybody having problems getting product shipped that’s ordered directly from Adam’s Polishes? I ordered a gallon of Graphene CS3 and a bottle of waterless car wash (to push into free shipping territory) over a month ago. The car wash shipped roughly a week after my order, but not the CS3. So, I send a note roughly two weeks after my order and get a prompt response saying they are undergoing annual inventory audit, sorry for the delay, we should resume shipping shortly. That was two weeks ago.
First, really? The way I learned it, physical inventory audits happen over a weekend OR overnight, so it doesn’t disrupt business.
Second, what gives with shipping not happening, uh, next day?
Third, assuming the product was out of stock, why not indicate in either an email or online?
So, yeah, here I am having paid and a month later not having the main product I ordered. I see plenty of good feedback about their customer service, so maybe they just royally screwed up my order (and lied to me about what’s happening). Is it just me?