u/Jezzrichjames

Hey everyone, I’ve wanted to add a data point to an experience I had with an Amex rep last week. This past year, I had my Airline Incidental Credit set on Spirit, but ever since they went under, I was a bit concerned about maximising the credit. I called the rep last week, explained my predicament and they successfully change it to American, even though I had already redeemed for Spirit this year.

Hope this helps someone looking in a similar situation.