agency owners - smartlead review after 4 months of use?
Not gonna lie, ive been at it for about 4 months now. We're a 12 person agency doing mostly SaaS and fintech clients.
The good: warmup is solid, the master inbox view saves time, and the AI features help with personalization (not just gimmicky). Thier customer support is pretty responsive too. We're sending about 8k emails/day across all accounts.
The not so great: pricing adds up quick when you scale. Were at like 300 bucks a month for 15 inboxes. Also had some deliverability issues in month 2 that took a while to debug. Their analytics could use a real improvment - basic stuff like reply sentiment analysis is missing.
Biggest pain point is still email data quality though. We burn through Apollo credits like crazy and still get like 15-20% bounces. Started testing Prospeo for building lists and thier verification is a real improvement, but Smartlead doesnt integrate with them yet so its manual CSV uploads which is annoying.
Anyone else having better luck with deliverability? Whats your cold email outreach setup looking like these days?