Dealership changing what I was initially quoted for 2020 Toyota Avalon
Got a diagnosis at Lexus ( I went there bc they were able to fit me in at the time They quoted $2500 for the repair programming and tax ( separate from a $250 diagnosis that I paid for, hindsight wouldn’t have gone there )
Went to Toyota dealership to ask for the repair, the service rep at the desk as well as the service manager said they can just replace the part but recommend getting it diagnosed there for peace of mind and if the repair doesn’t work then they can do something about it
I was quoted ( the desk rep was there and wrote this on a little sticky note ( I still have )
Part #89220-07680 : $894.20
Labor 199.00
Total 1093.20 without diagnoses
Or
Diagnostes : $185.00
Part #89220-07680 : $894.20
Labor 199.00
Total 1278.20 with diagnoses
I agreed bc it was uh less than Lexus
Yesterday I drop it off and an hour in I’m told I’ll need to leave it over night bc the guy needed more time than he thought, after some back and forth with the service manager he said I can only pay for the 1st hour and he’ll “pay for the 2nd” and if it needs more they’ll call
While at work I get a text with the issue ( bad multiplex ecu same as Lexus said ) but the repair on the link is
Labor : $597.00
Parts : $894.20
Total : $1,613.20 ( just for the repair )
I’d still have to pay the $200 ish for the diagnostic + $50 for the 1 day rental from them while they diagnose it.
Total being : Total : $1,863.20 ( before tax )
In addition to the extra time it is nearly to diagnose its right back to what I would have paid at Lexus
That’s an at least $500 difference than what I was initially quoted for
I had only agreed to diagnose and repair at Toyota bc they quoted much less than Lexus , if I hadn’t been told in total it would be $1300ish i wouldn’t have even diagnosed there
Is there anything I can do to hold them to the price they initially quoted ( for this exact repair and part on this vehicle) ?