Used or old manufacturing date oneplus buds 4 delivered by Amazon
So yesterday I purchased new Oneplus buds 4 in sale from Amazon today it got delivered and it was old manufacturing model and buds are already used as they already have someone else name on it as they are already paired. I am outside due to some work while delivery was there my mom recieved package and records video and yeah it was open box delivery when I reached home I checked buds 4 manufacturing date was old November 2025 and second when I connect it shows someone else name as it replacement unit or someone else used earlier
Amazon decline replacement and refund as it is open box delivery I explain all the issue they said it's not in policy they don't get option of replacement in their system due to open box delivery . They said if any issue you can visit service centre as it has 10 days replacement service from Service centre
Now what to do condition of buds and box looks good and new have to test buds properly
Should I do consumer complaint?
Got other user name in bluetooth settings not in popup while pairing buds 4