Has anybody successfully recovered compensation for damaged luggage through legal proceedings? My baggage was broken during transit and airindia is offering pennies as compensation. I have no choice but to go legal route. Wondering what the cost and effort would be and is there any likelihood to getting reasonable compensation?
Stayed at Casa Faena Miami and had some f&b charged to the room. The restaurant is a part of the hotel and when we made the purchases they were happy to charge everything to room. But at rlthe time of checkout, the front desk refused to let me burn points for the f&b bill (the room was paid for in advance). This was a really strange pushback as I have never had an Accor property refuse to pay with points, or at the very least, they communicate this upfront. Like arcade games or gift shops typically dont charge to room in the first place.
Anybody else experienced this before? I had no choice but to pay with the hold I had provided but I am wondering if its worth picking up with Accor support.
The charge was approx US$150