FedEx Says Delivered & Signed — But I Never Received the Package
I’m dealing with a missing high value package that FedEx claims was successfully delivered and signed for, and I’m trying to determine what evidence actually supports that claim. The shipper restricted the tracking number, so FedEx won’t give me detailed tracking information. There’s also no delivery photo.
I’ve filed a claim and a police report. My question is: Who signed for it, and can the shipper/insurer obtain the driver’s GPS location at the time of the delivery scan.
This is an expensive item, so I don’t want to simply wait indefinitely.
Any advice from someone who has successfully escalated a similar FedEx case would be appreciated.