Sexism in customer service!
I’m just sick of the double standards that are present in life, but specifically in retail because that is where I spend most of my days.
I’m annoyed that my boss automatically assigned the labels of “unwelcoming” and “unfriendly” because I speak to customers in my normal voice, but my male coworker who knows absolutely nothing and always makes mistakes is “great!”
I even do the sing songy higher pitched welcoming “Helloooo~!” Or “Awesome! Have a great day~!”
But when a customer talks to me about a product or is just chatting, I speak to them in my regular female voice. The owner has seen me answer questions, find solutions and have a perfectly friendly and positive chat with customers and has still corrected me or told my manager that I need to be friendlier. Meanwhile he has seen my coworker who doesn’t know any answers, asks me about every single question even if it is ridiculously simple like “Do you guys sell water proof leashes” and he is standing right in front of the leashes and a bit section of them are waterproof. He talks in his regular lower dude voice and the owner thinks he is awesome and great and super friendly, which he IS super friendly, but it’s just so glaringly obvious that the only thing that makes my boss think that I’m less friendly than him is that I am a girl and I’m not all sing songy high pitched smiling ear
-to-ear.
If my male coworkers are perfectly friendly not altering their voice and fake smiling, I am perfectly friendly too, not having extra pieces between my legs doesn’t automatically make my default self “unfriendly”.
Edited to add:
The customers aren’t the ones complaining either! I’ve obviously experienced people make comments about being in a bad mood or whatever, but that is super few and far between. I feel sorry for everyone I see post on here where that is a daily occurrence!!!