
I genuinely love giving people advice.
Especially when they ask for feedback on a website, strategy, offer, positioning, SEO, whatever.
But I’ve noticed something interesting.
A lot of people don’t actually want feedback.
They want validation.
They want you to tell them:
“Looks great.”
“Nice work.”
“Maybe tweak a few small things.”
But if you tell them the real issue is deeper…
That the positioning is unclear.
That the offer is weak.
That the site looks good but probably won’t convert.
That the strategy is producing activity instead of business value.
That what they built is simply not enough yet.
Suddenly it gets interpreted as criticism.
Sometimes I’ll give someone detailed, thoughtful feedback publicly, and then I’ll get a DM explaining why I’m wrong, why they already thought of that, or why I “don’t understand” what they were trying to do.
And I’m always left wondering:
If you asked for feedback, what were you actually asking for?
Because useful feedback is not always comfortable.
Sometimes the most useful answer is:
What you have is good, but it is insufficient for the outcome you say you want.
That isn’t an insult.
It’s a diagnosis.
There’s also a big difference between saying:
“This is bad.”
and saying:
“This probably isn’t enough to accomplish the goal you described, and here’s why.”
I’ll always try to do the second.
But I’m genuinely curious where people think the responsibility sits.
If someone asks for feedback and receives a thoughtful answer they don’t like…
Is the problem the person giving the feedback?
Or did they really just want confirmation that they were already right?
I think one of the hardest professional skills is learning how to separate criticism of the work from criticism of yourself.
Because the work can be insufficient.
That doesn’t mean you are.