Is the Colamy Atlas supposed to be clunky?
I got a Colamy Atlas and when I lean backwards and forwards, it can make unpleasant noises and sometimes physically vibrates the entire chair so It feels like im on a plane and someone is kicking the back of my seat just from leaning forwards again. It travels right up through the hard lumbar support into my back. Iv had some other issues with it and have been in contact with support. I'm starting to think I was sold a returned unit. I just want to see if this is normal or not ?