u/majorcunt0

https://preview.redd.it/k0o8fpoaa0kh1.png?width=1280&format=png&auto=webp&s=07c1e9e12a6f637587a780a10453e6f267fb7abb

Hey everyone,

I ordered a Moondrop Chu II DSP from Headphone Zone today for ₹2,690. I was pretty happy with the purchase until I started looking through Reddit and came across quite a few posts about people's experiences with HPZ's QC and, more importantly, their customer service when something goes wrong.

I've seen posts about things like channel imbalance, one side failing, crackling, DSP issues, and people having difficulty getting warranty claims resolved. At the same time, I've also seen people say that they've had perfectly fine experiences with HPZ and that their warranty claims were handled without much trouble.

I understand that people are more likely to post about a bad experience than a good one, so I'm not trying to assume that HPZ is automatically bad. But after reading all of that immediately after placing my order, it definitely made me second-guess the purchase.

For people who have actually dealt with Headphone Zone's warranty/customer support recently, especially in the last week or so:

How was your experience?

If you received a defective product, did they replace or repair it without much hassle?

How long did the process take?

Did you have any issues convincing them that the product was actually defective?

And most importantly, would you personally buy an IEM from HPZ again?

I'm still within the window where I can cancel the order, so I'm trying to decide whether I'm overthinking this or whether the warranty concerns are actually worth considering.

I'll obviously record the unboxing and thoroughly test everything as soon as it arrives, but I'd really appreciate hearing from people who have actually gone through the process with HPZ.

https://preview.redd.it/3l6m750n80kh1.png?width=1280&format=png&auto=webp&s=1c8a1bb1e5118115f8bce48fab0cb5d7765ee373

Hey everyone,

I ordered a Moondrop Chu II DSP from Headphone Zone today for ₹2,690. I was pretty happy with the purchase until I started looking through Reddit and came across quite a few posts about people's experiences with HPZ's QC and, more importantly, their customer service when something goes wrong.

I've seen posts about things like channel imbalance, one side failing, crackling, DSP issues, and people having difficulty getting warranty claims resolved. At the same time, I've also seen people say that they've had perfectly fine experiences with HPZ and that their warranty claims were handled without much trouble.

I understand that people are more likely to post about a bad experience than a good one, so I'm not trying to assume that HPZ is automatically bad. But after reading all of that immediately after placing my order, it definitely made me second-guess the purchase.

For people who have actually dealt with Headphone Zone's warranty/customer support recently, especially in the last week or so:

How was your experience?

If you received a defective product, did they replace or repair it without much hassle?

How long did the process take?

Did you have any issues convincing them that the product was actually defective?

And most importantly, would you personally buy an IEM from HPZ again?

I'm still within the window where I can cancel the order, so I'm trying to decide whether I'm overthinking this or whether the warranty concerns are actually worth considering.

I'll obviously record the unboxing and thoroughly test everything as soon as it arrives, but I'd really appreciate hearing from people who have actually gone through the process with HPZ.

As the title says, do you guys know where to pay the vehicle fines online? Ive heard they slashed the prices currently for a week or so.

https://reddit.com/link/1sz6bpq/video/rnn3qjlb46yg1/player

3900km on my 400X, and I started feeling brake hop around 2800km. Assumed it was the organic pads burning out, classic triumph organic pad issue, or a warped disc, so I delayed it, It was a big mistake.

Took it to SC today. They swapped the ABS rotor, no fix. Swapped the disc, no fix. Then they actually looked carefully and found the inner hub/spider of the wheel was wobbling on the X axis. The outer rim where the tyre seats has zero damage, zero bending. Just the inner section.

The SC guys were visibly surprised at how that could happen. They said the engineers from another city will come and take a look at it Monday which tells you how unusual this is.

For context: I use this almost exclusively as a tourer. soft off-road, no drops, no accidents. City riding is on my scooty. Mostly highways and the occasional speedbreaker at 40–60kmph, standing up.

My questions:

1. What could even cause this? Can the Scrambler's cast alloy wheel not handle normal speedbreaker use? The bike is literally marketed for this kind of riding.
2. Is the wheel repairable with straightening, re-machining or is it a full replacement situation?
3. If replacement, what's the front alloy wheel cost?
4. Could the axle itself be bent and causing this, not the wheel?
5. Warranty Cover. No accident, outer rim pristine, under 4000km. Does this count as a manufacturing defect claim?