u/thebiglebowskiisfine

I watched a series on HBO. The first episode only had 5-second ads (Mercedes).

I was so happy that they were reasonable, short, and not like they were in the past (the same 60-second vaginal dryness commercial over and over and over).

By the 2nd episode, they start playing ads FOR HBO SHOWS every 5 minutes.

I even had to sit through ads FOR THE SHOW I WAS ALREADY TRYING TO WATCH.

Sigh.

I was a design major in college but went into business instead.

When I custom-built a house, I hired a professional independent architect, and I can confidently say it was the best money I've ever spent.

I had a cobbled design in my head, but they helped me realize that it didn't fit my lifestyle or my future lifestyle. That saved me a lot of unused sqft and dead space.

I ended up with a unique "non-builder" house with a ton of thoughtful features. Everyone who visits marvels at the design. In our Midwest area, most neighborhood architecture looks exactly the same.

Anyhow, she passed away, and I always wanted to thank her and express my jealousy about her profession. My house is probably the one thing I interact with the most, and enjoying it really improves the joy in my life. I have a bad case of homeowner pride.

I wish I could have spent my career doing something so impactful. Every profession has its good and bad points, but I don't think most architects get to experience the enjoyment they can create for people.

Two bad track motors. The install video was 6 minutes.

Took almost 2 months to get the parts.

Whoever put this together used about two pounds of Loctite.

My hands are torn to shreds, and I only got one off. Had to stop after an hour and a half due to the heat.

I'm out - this is going on Craigslist whenever it works again.

This is absolutley unbelievable. I ordered a new mower.

I'm done. What a nightmare company.

What makes companies do stupid stuff like this? It's not that hard to live up to your end of the warranty. You make these things.

Same price as last year. FYI.

How long does it take to get a replacement Core?

I have been waiting for over 20 days and all I got was a firmware update that didn't work.

They take 3-5 days to even respond and they really don't say anything when they do respond.

I'm paying out of pocket for lawn service every week and it's frustrating.

Here's everything I learned in 30 years of sales. My top year was over 800K. I'm retired now.

Never turn down a job offer. - It doesn't matter what the job or promotion is or how much you don't want it. Come up with a number and a counteroffer. Would you do it for 500K a year? If they can't afford you - that's their problem, not yours.

Start by finding the most successful salesperson and asking them to mentor you. Don't waste their time. Ask for lunch every month if possible. Come prepared, take notes, be thankful. Some people want to mentor and share knowledge; find them. Don't use them as a wiki for every question you have.

In my opinion, territory sales with repeat customers (distribution and repeat sales) are the best option for reducing burnout. One-off sales are grueling, and it's a numbers game. Building a territory is a very different long-term commitment. Sometimes I called on customers until the decision maker retired. I had 20-year relationships with many of my customers. I had actual employee badges for some customers. You can absolutley build that type of trust and teamwork with that much time.

Take care of business on the front end of the call and keep it tight. Be prepared, sort emails from that customer, and make notes for the meeting before you walk in. Especially if it is a standing appointment. After everything is discussed, move on to Jimmy's soccer practice, the customer's daughter's wedding, and so on. If you can get them to laugh, like really belly laugh, GTFO ASAP. It's like stand-up comedy. Exit stage right. It takes practice, but it's a skill you will hone. You can waste hours talking to customers, but keep it for the wrap-up. If you miss a customer, leave a business card on their door. They might remember they needed you for something, and at least - they will know you were there that week.

Keep it short. If you ask a customer for three minutes, you'd better end in three minutes. There's nothing worse than someone who takes up a lot of time and doesn't get to the point. I remember talking to customers who would see another rep who doesn't respect their time, and they never have good things to say. They literally look for an escape hatch. Don't be that person.

Use a pen. Get a notebook and write things down. I don't know what it is, but customers love it. They feel like the president. If you have a to-do item, write it down in front of them. I never used a phone in front of a customer to send myself a reminder email or type a note. They don't know if you are playing Pokémon or browsing Tinder. That's what their kids do to them. Just get a notebook and write it down like a reporter.

After the call, walk out to the lobby and just do it. Open the notebook and do whatever you need to do right there in the lobby. If the customer sees an email three minutes after speaking with you, that makes an impression. After a few years of flawless follow-up, they will trust you with any project. You will have less to do that night. Get the ball rolling and finish it ASAP.

Ask for a tour. Customers love to give the tour. Act interested and be quiet. Let them talk.

If you are cold-calling and nervous, don't be. Walk up to the reception desk with a big smile and just tell the lady, "Here's what I do, and I have no idea where to go or who to speak with." She will usually grab your hand, make introductions, and possibly give you a slice of pie. That's her job.

I had a CEO that I really wanted to impress, but I never met the guy and couldn't get a meeting. I did my research and found out he was on the board of directors for the Boy Scouts. I wrote a simple letter introducing myself and briefly explaining my goal for a 20 min meeting. I closed the letter with "If you don't think I delivered anything of value, I will donate $200 in your name to the Boy Scouts" as a thank-you for your time. I sent the letter via FedEx. The beauty is that it will be the first thing on his desk in the morning, and his assistant won't open it to scan it. This works for applying to jobs, sending a FedEx letter to the decision-maker with a cover letter, and for a CV that stands out (especially in sales interviews).

If a buyer refuses to see you or interact with you at all, you can always explain to them, "I'm here to try and save your organization money and improve your operations. I might be speaking to the wrong people. Can you at least tell me where to go?" Sometimes it's good to remind them what they do for a living. It's their job to investigate opportunities to improve their supply chain and lower costs.

Regarding co-workers and bosses, you need to learn the "Landlord Rule". Be friendly, be nice, be accommodating, but you are not friends. This is business. You usually won't be best friends with your landlord, but you can be friendly. If you decide to trust someone you are close to, don't gossip, don't say anything that could sink you. Don't drink at work functions. Relationships (especially with management) get weird when you are making 3X what they are. There will be people you absolutley despise in your career, don't let them get to you - that's what they want. Don't be surprised if you're never asked to join the management club. You are keeping the lights on. You can't take the pretty one off the corner. If coworkers complain that you make too much money, just encourage them to apply for the job if they think it's easy and high-paying.

CRM is a tool that won't teach you how to sell anything. It's an HR tool and usually a waste of time. They will either fire you for lying and making stuff up or for not working. They will absolutley adjust quotas with it. Do it if you must, but also find your own way.

Falling into the right company is tricky. Privately held companies tend to pay much more (in my opinion). Straight commission takes a lot of discipline, but uncapped commissions are the only way to really skyrocket the income. What it did for me was priceless. I never carried any debt, I always kept a massive cash reserve, and I invested like crazy. YMMV, but if you can put together a lifestyle that allows you to take a risk on yourself, do it. It also changes the tone of the relationship with the company. You are paid to do one thing and one thing only. You can usually do it your way if you prove you can consistently do it well. I literally told my manager I didn't care about my yearly review. It didn't pay my bills. Keep doing the things that make you money, because it's making the company money. Large conglomerates that want an army of identical salespeople saying the same thing and doing everything the same way can be outright stifling.

You will make mistakes. Own up to them. If you aren't making mistakes, you aren't working. Ask what you can do to make it right and do it. You need to break things sometimes. Ask for forgiveness later.

Fight for your customers. Get on the phone. Get loud. Escalate. I once had a warehouse VP tell me he wasn't going to ship something we needed for a customer. We got into it. I hung up, called the company owner, and told him to hold the line. I pulled the warehouse guy back on the line and told him to explain it to the owner. It was shipped in ten minutes. If your company doesn't promote this culture, find another company. Confrontation can be done respectfully, but I just never figured that out. If you see something unethical, say something.

Make suggestions to management that make things easier or are just logical. A lot of companies don't keep up with technology. The cow paths run deep. If you see an easy way to automate something or cut out needless work, suggest it. Don't be surprised if they take all the credit for it. Ask in a "what if we" way. Keep a running list of these ideas for the future.

Finally, every $1 million saved yields $40K annually in retirement income at a 4% draw. Find your number and figure out how to get there from here. That's what this is all about. The sooner you get there, the sooner you can do what you want to do.

At the end of the day, remember - you don't own this thing. The company owns it, and it can end at any minute. There is one thing that is absolutley certain when you start a new job; one day you will no longer work there. Realize this on the front end and get to work. Save that money and invest early. The more you have packed away, the less stress you will have. The less stress you have, the more money you will make. IDK why it works like that.

Good luck - Godspeed.

One of our favorite places we visit in California is finally coming to Indianapolis:

https://www.simon.com/mall/the-fashion-mall-at-keystone/stores/north-italia