Customer Service??!
Received my 256 GB Hibiscus today. Yesterday I was on the chat with Google for at least 35 minutes or so. I had pre-ordered the phone but only had the trade in value and store credits because for some reason the Google store website wouldn't process my emailed $100 discount code. I contacted customer support yesterday. They promised in the chat, (I showed them the full transcript), that they could apply the discount once I received the new phone. I received it and they promptly told me that they weren't honoring what was promised, apologized a hundred times and STILL lost a sale because I don't do business with anyone who doesn't keep their word. That bad boy is on a FedEx truck back as I type...maybe I'll try a Nothing phone...