Sinking ship…
▲ 20 r/TTEC

Sinking ship…

Between the lost clients and FTE, the cuts to the benefits, and the AI doomsday nothing good will come to those who stick around this sinking ship…

u/Cold_Count1986 — 3 days ago
▲ 12 r/Hilton

Amex Not Accepted

I understand some countries don’t typically accept Amex in person (i.e. Myanmar) - but surprised I wasn’t able to use it online to book a property. This property is in Laos.

Hilton should give bonus points at these properties that are unable to accept the Hilton Amex card…

Any other countries/properties that typically don’t accept Amex?

u/Cold_Count1986 — 9 days ago
▲ 45 r/Hilton

No Path to Reserve at $125 per Night

This is exactly why they put in a spend requirement. If they ever change the or to and for the spend requirement for diamond I am toast.

Got to find a way to get the company to pay more for hotels…

u/Cold_Count1986 — 10 days ago
▲ 2 r/ATT

AT&T Autopay New Customer Scam

Signed up for AT&T in March and got installed the next day. Provided my bank account info for autopay the same day of install and got my bill the next week with the $35 monthly rate showing and instructions to pay the bill manually as autopay takes 1-2 billing cycles. Got my second bill and they removed the autopay rate and the monthly rate was $45 AND they reversed $7 of the $10 autopay discount from the first bill making it $17 higher. The bill clearly said autopay enrollment was successful and no need to pay.

When I contacted AT&T they told me it would be credited on the next month bill, however only $0.33 of the $17 overcharge was credited. They did end up crediting me manually the full $17 when I repeatedly pressed for it.

The discounted rate is advertised for 12 months, however nearly 2 months of time is not at the advertised rate due to the system limitations AT&T has with autopay enrollment. How can a new customer get what they were promised for the full time frame? I thought I did everything right by enrolling in autopay day 1.

I am in California and considering filing a AG/PUC complaint on behalf of the other consumers. It is a shame AT&T plays games like this. The dissatisfaction and upsetting a new customer is not worth the $17 they get, and the extra cost associated with calls from these customers who they end up crediting.

u/Cold_Count1986 — 1 month ago
▲ 81 r/unitedhealthgroup+3 crossposts

Chilling Future - T-Mobile Contractor TTEC cuts 401k Retirement Benefits to Fund AI

A sign of what’s to come? Or an isolated incident of a company cutting cost to stay in business?

Either way I hope they get the backlash they deserve in this particular cold move.

inc.com
u/Cold_Count1986 — 2 months ago

US Passport Updates

This you?

“The U.S. State Department will begin revoking the U.S. passports of thousands of parents who owe a significant amount of unpaid child support….”

u/Cold_Count1986 — 2 months ago