u/Ethrem

I tested last night and got 180Mbps on fast.com for the first test, 420Mbps for the second.

u/N805DN also dropped a screenshot here.

https://www.reddit.com/r/Lexvor/s/lneX5UpNo1

Today I had a very deep discussions with our partners and explained the frustration that we and our users have experienced since the launch and they listened. We have their full support and you should see a major uptick in porting, device issues like SMS, Hotspots, Throttling and more. They not only heard our team’s frustration but we showed them all the feedback from this forum and others and they’re deeply engaged.

I took a lot of out of me to stay spear headed while we continued to establish new partnerships, deal with customer issues and their frustrations while managing my internal team’s pressure.

We are here for you and we will not give up on you!!

Curious, has anyone else received a message like this?

“AiR: heads up, this line is using a lot of data this cycle, well above most lines. Your plan and price are unchanged and there is no extra charge. We will tell you before anything about your plan changes.”

My latest billing cycle started on August 23. I show 46.5GB of data usage on the website, but I don’t think it reset when my new billing cycle started.

I did travel for most of the week, but I am still under the new usage requirements.

I am here to clear up a-lot of questions that some of you have requested.

Do we have Standalone 5G for Apple Devices - Yes and when iOS 27 rolls out, everyone on iPhones should have access as the system is already set to roll out the new features.

Do we have “UC” - Yes but you would need to near a UC POP site.

Do we have international coverage - Mexico and Canada is already enabled and we are currently working on an agreement that will provide you all access to 190 countries.

Do we have Roaming — Yes we do in-fact have roaming agreements in place so you can enjoy the extended coverage.

When will the new policy roll out —The new data use policy will roll out by the end of next week. Out of the entire network we have found a number of users who have abused the network. Because we want to make sure that everyone can enjoy our services long term, we created these policies to push out the abusers without affecting the average user experience. This policy will affect ALL USERS on the $17/month plan moving forward due to an overwhelming amount of complaints about fairness.

New Policy Insights

( This policy is harsh for a reason ) We need to make sure to get users who are not in it for everyone but for themselves out so that you all can enjoy our services for years to come. 1000GB per month is just not acceptable.

If a user hits these data thresholds in the provided time periods, they will be notified of potential network abuse and reminded of the policy.

Policy Data Thresholds

Using 50GB in 1 Day
Using 100GB in 1 Week
Using 250GB in 1 month

EX 1 : A user uses 49GB in one day will not trigger the threshold. If that same users uses 99GB in a week, it will not trigger a threshold.

EX 2 : A user uses 49GB in one day will not trigger the threshold. If that same users uses 99GB in a week, it will not trigger a threshold. If this user uses 251GB of data in a month the threshold warning will be triggered.

EX 3 : A user uses 25GB in a day and 110 GB in 1 week. Threshold warning triggered. If that same users uses 100GB in week 2 (210GB total), the policies mentioned below will activate.

Our Current Average User Data Usage In comparison ( EXCLUDING ABUSER )

Average Data Per Day 3GB
Average Data Per Week 21GB
Average Data Per Month 84GB

These thresholds are set to make sure we do not disrupt the average user experience. It also allows significant room for a user to use data if they need to without hitting the ceiling.

Do not worry if you accidentally went over 1 month, had an emergency or need to use a large data amount for a month or two, we are here for you. We are targeting newly signed up users with this type of activity or users with patterns of consistent abuse activity.

We are removing the requirement or need to make calls or text under abuse. We would love if you used AiR 🤖 though as that is originally what this system was built for.

If abuse is determined and the threshold is reached we will remove QCI-6 Priority Network access and data will be set to QCI-7 moving forward every billing cycle after.

Since we are a month to month service, we will refuse to renew the customer priority access lines in the next following month at the discounted referral rate. This means, they will have to continue services and re-up using the current and available plan pricing on the website such as the $60/mo plan.

— Abuse Policy will still apply even then until the subscriber decides to reduce usage, leave the network or continue to pay the increased rate.

If these users cancels their line or ports out, we will not allow that user to return or create a new account with the new or existing name and number.

Sim - eSim -- Due to the overwhelming amount of users removing their eSim or thinking that every time they lose service it is network related or just consistently requesting a new eSim etc. We have removed the free option to reissue eSim’s for free and we will be replacing a new eSim issuing option but costing $5 per eSim. We have had users accidentally place their device on Airplane mode and believed it was eSim related issue and removed the sim on their device. This is a deterrent to let customers first reach out to customers service before doing any edits or changes to their eSIM. This will also significantly cut down on the amount of time it takes to solve problems and move to the next customer issue. eSim’s have to be created and it can take weeks sometimes time to make them and map to your devices.

MAJOR Customer Support Upgrade — We put AiR to work to better articulate what your issues are and ramping up staff support. We have been working tirelessly with our partners to get your services up and running smoothly. We appreciate all of your support and we will continue to put in effort to keep you here.

AiR Ai Voicemail and Call Answering — We are still testing this and we will release this update soon for all user. This will help answer your missed calls and block spam.

New Text & Talk Only plan $5/mo ( Coming Soon )

Unlimited Talk, Text and 1GB of non priority data.

Lastly, to date, we have not suspended, intentionally throttle or disconnected any users line; including data abusers. Our intention is to set the standard of rules so everyone can enjoy the network for a price no one is currently offering. If you support us, we will support you.

Hope you all have a great rest of your week.

There are still many parts of the country where tmobile roams on AT&T. Mint and Metro have access but other MVNO’s do not. Given that lexvor has a new carrier bundle for TMO wholesale I was wondering if anyone has been able to test if they get domestic roaming access. Thanks!

Has anyone had their video throttle removed? I am a day one sign up who was invited via email. I should be on QCI6, etc.

My data has been in and out, hotspot randomly disabled, then enabled, as well as a 1.5Mbps video throttle.

Customer support said I am in a group of 94 lines apparently still stuck on an older carrier profile. They gave me two separate dates of when the issue would be resolved, each passed without fixing anything. The last email from 2 days ago said they would not be giving me any further dates as the issue is on the carrier partner to fix. They have an active ticket with them and will continue to push, but that is all they can do for now.

Anyone else still having issues (at least 93 others like me are lol).

I'm a FBDE who has a D-SNP PPO from United HealthCare. I'm in need of PT and the provider my provider recommended is in network for the UHC plan but doesn't take Medicaid. Does this mean it will be considered out of network and I pay the 40% cost sharing? I asked UHC about it and they said if the provider doesn't take Medicaid then I will have to pay the 40% but when I'm searching around the web I'm seeing that as long as it's in network for the Medicare plan, I'm fine.

Does anyone have a definitive answer on this? I'm in CO if it matters and my Medicaid is for long term care so they pay my Medicare co-pays, deductibles, and premiums.

It kind of seems pointless to have the D-SNP if I'm going to be on the hook for 40% being out of network for Medicaid vs having a separate PPO where I'm on the hook for nothing when they're in network for Medicaid and 20% out of network whether they take Medicaid or not. That extra 20% would very quickly eat up any benefit I get from the $111 they give me for groceries.

I noticed when the Z Fold8s launched that Verizon was offering some deals on new devices. Interestingly, they're even offering these discounts when you buy the device outright and activate it on Simplicity. They added new deals for the Pixels today.

Current offers:

S25 Edge: $284 off - $815.99 outright, $22.66/mo if choosing to finance for 36 months.

S26: $180 off - $719.99 outright, $19.99/mo if choosing to finance for 36 months.

S26 Ultra: $340 off - $959.99 outright, $26.66/mo if choosing to finance for 36 months.

Z Fold8: $460 off - $1439.99 outright, $39.99/mo if choosing to finance for 36 months.

Z Fold8 Ultra: $420 off - $1679.99 outright, $46.66/mo if choosing to finance for 36 months.

Pixel 11 Pro: $380 off - $839.99 outright, $23.33/mo if choosing to finance for 36 months.

Pixel 11 Pro XL: $340 off - $959.99 outright, $26.66/mo if choosing to finance for 36 months.

Simplicity is also unique in that you aren't fixed to just 36 month financing. You can choose between 12, 24, 36, and 48 months. For a 256GB Pixel 11 Pro XL this means a range of $79.99 for 12 months to $19.99/mo for 48 months. As the device is locked to Verizon until it's paid in full, this gives a lot more flexibility than myPlan. I don't know what happens if you try to pay off the rest of the device to leave early. I would imagine since Verizon is actually discounting the retail price, you wouldn't forfeit anything, but I don't want to assume that either. We will have to wait and see what people report.

If buying outright, you should be eligible to have the device unlocked, which means you can leave any time after you get that done.

We will have to see if Verizon continues this with the new iPhones but with them allowing the option to just pay the discounted full retail price instead of financing, it makes Simplicity pretty competitive. Google wants $1419 for a 512GB Pixel 11 Pro XL while Verizon wants $1079.99 on Simplicity. If you're porting in a number you get the plan for $30 (you may have to fight them for it if you're on a Verizon Value brand as the FAQ on the website says you're eligible but internally employees are being told not to honor it, which means you should be prepared to send Verizon a Notice of Dispute to let them know they can honor it or pay thousands to go to arbitration over it if you're going this route). A year of Simplicity, assuming $7 of taxes and fees, is $444, which when you take into account the price of the phone makes your total $1523.99. That's paying $104.99 more than just buying the phone from Google and you have a year of service included.

That said, US Mobile has a better deal on the 11 Pro XL. The new Pixel 11 Pro XL 512GB is $899 when purchasing a plan and the annual Unlimited Premium is $299, for a total of $1198, which saves you $325.99 over going with Simplicity. You can save another $100 if you don't need Premium and go for Starter instead. Still though, it's crazy to see Verizon coming within striking distance of MVNO offerings and if you plan to finance with Verizon and don't mind being locked until it's paid, it's a good deal.

PS: If you're going to buy a new Pixel 11, make sure you get a 512GB Pro/XL, as Google cut the RAM from 16GB to 12GB on the base Pro models this year and the regular 11 is 12GB no matter the storage configuration.

I banned someone today and tried the purge user tool to purge them but it doesn't appear to have done anything at all.

Is there an easy way to just do it myself? The user doesn't have a ton of post history.

EDIT: For anyone else who has this issue down the line, it was because I attempted the purge from a comment I already removed. I went and found one I didn't remove and the tool worked as it should.

This should be obvious but personal attacks on people that work at or run companies with no foundational basis are unacceptable. They bring nothing positive to the conversation. If you have a problem with your service, great, feel free to post. Leave out the personal attacks on the people who work there. No more leveling accusations like scammer, calling out where they're from, digging into their social media and attacking them based on that, etc. If you have a problem with that person, this is not the place to air that grievance. We have let a lot of things slide under the radar as far as the be respectful rule goes but now we have people leveling scammer accusations without even knowing the product or anything about the person. This is ridiculous.

And now this person is going and disrupting every other wireless subreddit because they got banned.

https://preview.redd.it/w3y4qnb8odgh1.png?width=716&format=png&auto=webp&s=de83e37183add0ddfea3295ab62a84091b7fc906

So apparently a company having fans is a problem that rises to the level that the CEO should be called a scammer based on that alone. It's not funny. These sorts of comments hurt small business owners and they're also still humans who have feelings. I've seen it with US Mobile here, both with the CEO and the people who work for him, and I've also seen it with the CEO of Lexvor, to give some specific examples (but they're not the only ones). You guys should see the disgusting reports that come in. People are so brazen when they can report anonymously. Enough is enough. If you can't post without attacking someone on a personal level, you will be banned.

Our city subsidizes these so they're everywhere and it would be cool to get to use them. I'm 228 pounds without my clothes on, which puts me around 235 with clothes and a backpack. Their terms say 220 but they have many models and I know that there are scooter models with 265 pound capacities, just curious if any of the Spin models fit that. Like I would probably be fine to ride any of them as long as I'm not trying to jump curbs and crap (which I wouldn't do) but my partner is 250 and would like to ride with me.