What actually makes you trust a tradesperson enough to hire them?
I work with a few local roofers on their marketing, and I find that in Leicester the people that want quotes don't tend to go with them whereas their conversion rate in the surrounding areas is much higher.
I'd just genuinely like to understand it from your side as a homeowner or landlord, if you've needed a roofer in the last couple of years:
- How did you find them?
- What made you pick one over the others, or put the job off completely?
- What's the thing that made you trust (or not trust) a roofer?
- What's the worst thing a roofer or builder has done that put you off?
- When you did find someone good, what made you trust them?
- Does price matter most, or is it turning up and being straight with you?
Not selling anything and won't be posting any links. I'm just trying to get the roofers I work with to do better. Cheers.