u/Interesting-Jello118

I've been diagnosed with PTSD since losing my 5 year old dog to cancer 6 months ago, and the waves of grief can be quite deep. This year has been extraordinarily difficult. I am so homesick for her and I miss her so much sometimes it makes my body physically ill. Very little has made me audibly laugh or smile this year, only WWC and Widow's Bay.

With that said, appreciation post for the Below Deck recap where (paraphrasing) Ronnie's Joe was spot on - "I busted my face on rocks but I can still let you do body shots off of me" made me envision a bewildered Joe saying it on deck and it instantly made me laugh.

Also, Ronnie's Nathan "My armpits are dads now" on his rant of Nathan sitting like he's in the mafia and is know-it-all because he accidentally impregnated someone so it magically makes him wiser and mature.

I appreciate you Ben and Ronnie. 🙏🏻

So...I've been a WP customer for about 10 years. My prescription is for near sightedness, nothing too complex. I have developed a slight astigmatism in both eyes.

Since July 2025 I've noticed the quality of WP's glasses decrease drastically...whether it's the plastic being flimsy and not feeling sturdy as it once did...or the coating on the lenses being received already defective.

I am not a "problem customer"...I don't complain about anything often. I have always ordered WP glasses online because the nearest store is a 3+ hour drive in either direction, which would be over 6 hours round-trip...that's not happening. Of course the glasses arrive without fitting perfectly, but I've gotten good at adjusting them myself to where they're straight and comfortable.

I ordered glasses last month. They arrived already severely crooked, almost comically, I couldn't fix. Had to exchange for a new pair. The replacement pair, the coating on the lenses looked like they had a thumbprint that I couldn't wipe away. Like someone at WP touched it when it was wet? Or not set? Had to exchange for a new pair. That replacement to the replacement, the coating arrived pink and was streaking straight out of the box. Had to exchange again.

That led to my case being escalated in Customer Service to where the girl was emailing me directly to make sure my replacement pair was going to be satisfactory. She had to "get approval" for me to get replacements...for their mistakes. For their poor quality. I needed "special permission"...are they serious???? I paid for a product which they continuously sent out defective, I was cordial to them the entire time, I sent photos of how crappy each pair of glasses arrived, I tried to make them understand where they were going wrong.

Of course, all of these defective glasses came from the Las Vegas lab. The Customer Service lady assured me she'd contact LV to let them know where they were going wrong. But the Return Dept. is in New York, so LV never actually sees what they do wrong, so they can inspect them themselves.

The 4th replacement for their original mistake fit decently enough but the lense coating is messing with my astigmatism so bad it causes me to have a migraine....it's causing me to have worse eyesight. Even in the daytime, if the light hits me at the wrong angle, I get this weird reflection, most of the lense looks greasy but it can't wipe away and it's blurry in most of the lense. Of course, if I complain about this, I'll be considered problematic and I'm worried they'll ban me from being a customer. I like WP's variety and they are cheaper than other companies for my prescription, it's the only reason I've stayed.

I've made several requests to not have my glasses be made in LV anymore. I've never had these issues when my glasses came from New York. Customer Service pretends to be attentive, but all my complaints with photo evidence seems to go ignored.

I'm not the only one who has complained about their decrease in quality. What will it take for execs to wake up and realize they need to focus on their customers and quality, not put profit above all else. A class action lawsuit? A viral video showing all the mistakes they've made, my requests to have them fixed, my ignored requests to no longer have my glasses come from LV?

It's crazy how many complaints they get about LV but still do nothing to improve employee training, it's not cost effective to keep remaking orders over and over and over.

Thinking about a remodel. I see Shower Pros commercials daily on air tv channels. They seem more interested in showcasing how many kids they have created than the services, materials and finished work they provide. Should that be a giant red flag?

I don't necessarily trust google reviews, anyone can fake those/get their friends and family to leave positive reviews. I want feedback from real customers.

In the episode of Aesha's bachelorette party, Ben and Ronnie made references Hannah is trafficking drugs now...or did?!?

What did I miss?

Ronnie's mentioned before he doesn't like how Emily talks about her son Luke and his ongoing special needs, because RHOC airs nationally and it's likely his classmates and her own kids will hear what she says, which may lead to hurt feelings and bullying.

I am watching the episode of OC where Tamra brings Raisin' Cane chicken to the IV spa...

Emily says her and Shane have a hard time getting out of the house because Luke texts and calls them constantly so they give up and go back home....sorry, but the way she talks about Luke makes it sound like she hates him and resents him. She might say stuff in passing from what she's feeling in the moment, but parents don't realize what words will stick with their kid forever.

I'm a flavored history buff...I like anything from the 1800s-1970s.

I'm in the mood for nonfiction involving submarines.

I'm in the mood for nonfiction train calamities.

I've already read:

Phantom Fleet

Dead Wake

The Mathews Men

Under a Flaming Sky

Seeking stories along those lines... thank you 🙂

How does one find estate sales?

What's the typical etiquette for estate sales?

I used to go as a kid to minor estate auctions with my parents and people stood in a crowd and bid on things outdoors, but this was the 90s. Have things changed?

I see posts of people on their social media sitting in their cars for hours until the sale opens, then it seems like whoever is first in line gets first choice. Is that accurate?

I can't ask anyone on FB who say they scored whatever at an estate sale, they gatekeep the information. I'm not even a serious buyer, more like a casual looker who can maybe pop into a couple estate sales a year, it's not like I would affect them much and bogart them from getting anything. But they aren't open about sharing information.

I've been a Warby Parker customer for almost a decade.

I worked in logistics for over a decade.

My WP orders used to go through the New York lab. I was pleased with that, they usually had good quality. Frames were straight, fit my head well, the lenses fit the frames well.

Then the Las Vegas lab opened and most of my orders got kicked to there. Almost always terrible quality. The lenses rattle from being loose or are so snug they don't fit in completely and try to pop out of the frames and I often hear them crack. The arms are usually curved away from my head, making the frames loose. Or, worse, one arm is straight and one arm is completely wonky and won't touch my temple and barely touches my head in the back, making the glasses slide and go lopsided on my face. Despite tightening the screws in the arms, it doesn't help.

I don't live in a state where there's a Warby Parker store. I have to fix most of Las Vegas lab's mistakes at home and usually do a good job of it. When the frames arrive too f*cked up I can't fix them, I ask for a free exchange.

Last week, I received frames too f*cked up to fix at home. I asked for a free exchange. Las Vegas shipped it but UPS lost my replacement order and WP doesn't want to replace the replacement of their original mistake of sending me poorly made frames this time 'round. (Mind you, I don't make complaints often even though I could, with all the home remedies I've had to do over the years to correct previous Las Vegas lab's mistakes.)

Warby Parker seems to care more about profit than their customers now.

Also, Las Vegas seems extremely confused and doesn't seem to have a Quality Control department.

When you asked for expedited shipping from WP, that means the shipping carrier has to quickly move your package through their channels, it doesn't mean WP has to make your order faster.

Las Vegas seems to be confused about this. They print a shipping label for expedited shipping before Las Vegas has even made the order. Then the label sits around for days. Fine, but by the time the shipping carrier actually receives the package from WP, the expedited shipping through their carrier channels is already past due. Say for example, Las Vegas prints an overnight label on Monday. They don't make your order til Wednesday. But the customer has already received an email their WP order has shipped, despite the order not actually being made yet. Then UPS picks up a package that should have already been delivered to a customer on Tuesday.

Also, because Las Vegas prints their shipping labels before orders are made, is a giant red flag. That means they're in a rush to get orders out and don't actually have Quality Control. Printing the shipping label should be the very last step in an order. Not the second. It doesn't sound like a big deal, but it is. That means WP are skipping tons of quality control steps and don't have an inspector approve or reject your frames before they're shipped out.

I've complained to Customer Service about Las Vegas seeming to not have a Quality Control department, or at least a competent one, but it falls on deaf ears.

I hear American Predator is an interesting, easy read but has some minor misinformation. I saw reviews Devil in the Darkness is the most accurate, but nothing about it being interesting...so I'm conflicted which to get. Input is appreciated. 🙂

Also, a head's up, I got an email B&N is having a "50% off book haul".

I think Ben most enjoys voicing Heather Dubrow...I just came in from the garage and thought, (in his voice), "It's me, television's Heather Dubrow..." and smirked to myself.

For Ronnie, I think it's Brittany Cartwright so he can do the hillbilly guffaw laugh, and Tamra so he can make her sound like a c*nty Cartman 🙂