Customer says "it's not working" and then we go back and forth for 15 emails before understanding the actual problem

We sell a SaaS tool for Shopify stores. When customers hit a bug or can't figure something out, they email us "it's not working." Then starts the endless back and forth. By email #8 we finally understand the problem and fix it in 2 minutes. The actual issue resolution takes no time. The diagnosis takes forever because we can't see what they're seeing.Is there a support tool where you can just see the customer's screen during a live chat without asking them to download anything?

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u/Ok_Albatross_7722 — 1 day ago

Tired of paying brand tax on leather goods

Every time I buy a leather bag or wallet from a recognized brand, I know I'm paying 5x what the product is actually worth in materials and labor. What are best finds for factory-direct or small workshop leather goods that are genuinely BIFL quality?

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u/Ok_Albatross_7722 — 2 days ago
▲ 1 r/defi

Do i have to add crypto option for a small Shopify shop?

Thinking about adding payment in crypto/stablecoin to our regularr payment cards, but idk if there's anyone using it or its jus a random new thing no one needed lol… since Inxy I'm using is specialising on helping businesses w stablecoins and crypto, ig im just gonna try it out. what do u guys think? worth it for a small business??

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u/Ok_Albatross_7722 — 3 days ago

Need a good crown and gums specialist

So I've been having some tooth pain for a while and finally went to get it checked out and my dentist is saying I need a crown on one of my lower teeth 😩

but here's the thing, she also mentioned my gums around that tooth aren't in great shape. and now I've been reading online that sometimes you actually need gum work done before a crown otherwise it won't sit right??

I'm so confused about what order to do things and whether my regular dentist is even the right person for all of this. feels like there's a lot going on and I don't want to spend all this money on a crown and then find out something wasn't done properly

anyone in Sunset Park or nearby dealt with something similar? did you end up seeing a periodontist first or just go straight to the crown? really need some guidance here 🙏

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u/Ok_Albatross_7722 — 6 days ago

Are 2027 brand refresh packages worth it or are you paying agency markup on printing

Agencies are pitching "complete 2027 brand refresh packages" at $5k-15k for small businesses. Some is genuine design talent. a big chunk is markup on physical print they sub out and bill you 2-3x for. heres what the print side actually costs if you source it yourself. logo and brand book from a solid freelancer $400-800. 250 painted edge cards $50-80. one-pager sales sheet at 500 $90. letterhead plus envelopes at 100 each $120. retractable banner $90. vehicle decal if you need it $60. I sourced mine direct. cards, sales sheet and banner all through 4over4 in a couple orders, color matched, and the free online designer covered the simple layouts so i only paid the freelancer for the actual brand work. diy refresh all in $1,000-1,500 tops vs $5k+ bundled. one heads up, their cheapest stock is thin so bump a tier. the agency markup hides inside the "complete package" line, unbundle it.

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u/Ok_Albatross_7722 — 11 days ago
▲ 3 r/dtc

What's the biggest time saver you've found for Meta ads?

We spend a decent amount every month on Meta but honestly the campaign management side feels way more repetitive than I expected. Between launching, organizing creatives, and making edits, there are so many little tasks that eat up the day. I've been looking at Blip after another owner recommended it, but I'd rather hear unbiased opinions. What's been the biggest productivity improvement you've made for your Meta workflow?

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u/Ok_Albatross_7722 — 12 days ago

LOST a tooth 3 months ago and have NO idea where to start with implants

So I lost a molarabout 3 months ago and I've just been avoiding dealing with it because honestly the whole implant process sounds really overwhelming and expensive 😅

finally decided to just figure it out but now I don't even know if I should go to my regular dentist or find an actual implant specialist. googled it and now i'm even more confused lol.

also really nervous about the cost, I have insurance but I know it barely covers anything for this kind of thing.

do you know a great dental office in Manhattan/Brooklyn? who did you see and roughly what did you pay? just want to make sure I'm going to the right person before I commit to anything 🙏

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u/Ok_Albatross_7722 — 13 days ago

Anyone else noticing this weird trend where one partner invest all of their salary, and the other partner spend all of their salary in rent, household expenses

I don't know why or how women are still falling for the same old trick. Around me and even some women on the internet, they spend all their money on household expenses and all, and their husband is investing all of his salary in some asset. These women even defend this system by saying their husband is investing on their half too, that they are a team and all that. But not a single investment is in wife's name, all of it is in husband's name. If things go south someday in future, these women will not have anything in their hand despite working for years.

If anyone is such situations, please open your eyes

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u/Ok_Albatross_7722 — 20 days ago

Pest control service in bikaner?

I think we might have bed bugs (or some type of carpet beetle?) in our house, is there any pest service in bikaner

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u/Ok_Albatross_7722 — 2 months ago

Genuinely scared after looking into incel forum

I knew things wouldn't be sunshine and rainbows, but what i saw there is so much more worse. These men dont even think women are humans, they literally call women as foid, female humanoid.

I'm dropping link to the screenshot in tge comments. Read at your own risk

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u/Ok_Albatross_7722 — 2 months ago
▲ 50 r/atheism

How did humanity shift from polytheism to monotheism?

Most of humanity followed some kind of polytheistic religion till the collapse of bronze age. What change led to our current world where majority of the population follow monotheistic religions ?

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u/Ok_Albatross_7722 — 2 months ago

How did humanity shifted from polytheism to monotheism?

Most of humanity followed some kind of polytheistic religion till the collapse of bronze age. What change led to our current world where majority of the population follow monotheistic religions ?

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u/Ok_Albatross_7722 — 2 months ago

What are the odd ki re-re neet hoga?

Like there are so so so many papers circulating (many are fake I know) what if it indeed IS there online and that evening muffin knew it all actually but maybe her father's friend asked her to take her account down before she was getting too famous?

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u/Ok_Albatross_7722 — 2 months ago

(Hypothetically) If humans collectively decide to go completely hairless (including hair on your head) for one year, will human lice go extinct? How long would it take for any other type of lice to adapt and become a new human lice?

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u/Ok_Albatross_7722 — 2 months ago

I just had a nightmare that i became deathly allergic to mangoes

Literally woke up as if someone had given me a shock. So, I had a dream that I went to get allergy test (where there poke you 30 times with different allergens to know if you're allergic to something) and it turns out I'm allergic to group which mangoes belong to. I wouldn't wish this misfortune upon my worse enemy bro. I legit ate 2 mangoes this evening, I literally tolerate summers for mangoes, imagine being allergic to mangoes!?

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u/Ok_Albatross_7722 — 3 months ago