Is "pause and play" just standard on Fios TV+ boxes now?
My elderly father has the Fiox TV+ boxes since February of 2025 and for the longest time if I or he pressed the OK button on his remote it would just show the info of the show and keep playing live TV as expected.
Then at one point we got the 90 day DVR promotional shit for free which we never used and I canceled at the end of it, calling in to a rep just to be safe so we didn't get charged. But ever since that free promotion began, when he hit OK on the remote it pauses live TV. The first time I called in to Verzion to have the DVR service canceled, the pause and play feature went away with it, which was great. Then like ten days later it came back. I called in again and they assured me that the DVR service was canceled (which is reflected on his bill) and again after some time the pause and play feature stopped, which was good again. But just now I see that it is once again back. We don't even have a VMS server anymore as I returned it to Verizon.
Does anyone know if this "pause and play" is just a forced feature now? It just keeps coming back even though we have no DVR activated and I've called in twice to cancel it.