[2 YoE, IT Student Professional Worker, Systems Analyst, United States]
Hey r/Resumes! I am Looking for feedback on my resume as I just wrapped up my B.S. in Computer Information Systems specifically in Cyber Security and I am trying to transition into a full time Systems Analyst role.
Background: I currently work in IT support for a large county government agency while also completing an ETL development internship at a large public health plan. My experience involves many basic help desk technical support like identity & access management, Application Support, and building an SSIS ETL pipeline.
Targeting: Systems Analyst roles in the Los Angeles area, open to hybrid or remote. Applying primarily to local government, healthcare, and enterprise IT. (LOL to be fair applying to mostly anything right now, even if I consider myself having experience, I am still applying to many Helpdesk roles...)
Challenges: Getting callbacks has been inconsistent, I feel my resume may not be effectively communicating the transition from IT support/ETL work into a Systems Analyst trajectory. Any feedback on how well my experience translates, and whether my bullet points are strong enough, would be hugely appreciated. Additionally I don't think I did my best in my first 3 interviews.... I have not interviewed in over a year and my elevator pitch needs some work I can self reflect and realize what I could have done better mostly because after these few interviews I over thought what I could have done better and I also write down notes on their questions to reflect on later and the only thing I can say that I screw up on is how I present my self.... the thing is when I am asked a technical question I can answer it and go in depth into how I solved it and what my thought process was but lately these past interviews I felt like my elevator pitch was pretty bad because I start off by saying "I mostly started my IT career when I transferred to University" afterwards I talk about my experience . however none of them have reached back out so far and 1 of them already denied me. Of course I have plenty of rejection emails 😞 just flat out rejections. Trust me I don't have an ego either I am applying to many Helpdesk roles, I also understand having in progress certs are bad but idk I heard it helps get past by filtering. I am planning on getting my Net+ by June I already failed it once in March but I been studying bit by bit since.
Happy to hear any feedback on formatting, content, or anything else. Thanks in advance!