Deleted teacher account : getting my money back?
Edit : they answered to me and sent me my money back !
Original post : I've been teaching on italki for a few years. These past years i've been pretty inactive due to my employement situation but i've kept one student and give lessons a few times a year.
Anyway, last time she asked me for a lesson, i wasn't able to invite her to the classroom. I realized m'y teacher profile was not active anymore, probably due to inactivity. Which i can understand...
But i had some money like 25 USD on my account. Yes it's not a lot, it's less than the minimum they ask to withdraw your money, but still i would like to get my money back if they're closing my account ! I wrote to support but no answers for now.
Has this happened to anyone? How did you do ? Any advice for this situation ?
Thanks !