Will a Grubhub Chargeback Affect My Amazon Account?
I’m thinking about filing a chargeback with my Apple Card against Grubhub and wanted to hear from people who’ve actually been through it.
I ordered two drinks, but only one of them was mine. The other drink belonged to a completely different customer. I contacted support, explained everything, but they still denied my refund and wouldn’t even provide the link to file an appeal. I had to find it myself online.
The frustrating part is that this isn’t even the first time. I’ve had so many orders with missing or incorrect items that I honestly don’t trust Grubhub anymore. If I want the drink I originally paid for, I’d have to order it again and spend even more money.
At this point, I really don’t care if they ban my Grubhub account because I don’t plan on using them anymore. My only concern is whether a Grubhub ban could somehow affect my Amazon account or my Amazon Prime benefits since they have a partnership.
Has anyone filed a chargeback against Grubhub? Did they ban your account? And did it have any impact on your Amazon account, or are they completely separate?
I’d love to hear your experience.
Update: I got my refund, but I still ended up paying $15 for a $6 drink. They also sent me this:
“WARNING: If continued violations of our Terms and Conditions are detected, your account will be re-blocked permanently. It will not be eligible for any additional appeals.”
Like, wtf? They’re the ones breaking the Terms and Conditions. I just deleted my account.