Cost basis has been unavailable for over a year — can someone from Public help?
I’ve had a GME position in my Public brokerage account showing “Cost basis is unavailable — please check again in 1–2 business days” for over a year now.
At this point, it clearly isn’t a temporary processing delay. The app shows my share quantity and current value, but no total cost, average cost basis, or unrealized return.
Has anyone else had this resolved after waiting this long? I’d especially appreciate help from someone at Public who can escalate this to the brokerage operations or Apex cost-basis team.
Public team: can someone please help me get this manually reviewed instead of receiving another “wait 1–2 business days” response?