Explain Ulta points to me like I’m 5 😭🤣
Okay, someone explain this to me like I’m in kindergarten 🤪
I had $375 worth of Ulta points and placed an order using $86 worth of points. After the purchase, my points value dropped to $253.
But $375 − $253 = $122, not $86. 🤔
I immediately canceled the order (successfully), and it’s been about 30 minutes, but none of the points have been restored yet. I contacted customer service and they said the points from the canceled order could take up to 7 business days to come back.
I understand the delay in getting the points back but what I don’t understand is why using $86 in points caused my points value to drop by $122 in the first place.
Can someone explain why the dollar value of my points changed like that? Is it because redeeming points changes the value of the remaining points?