3 Week old Chery C5 Urban 2026 ... RANT!
I just have to rant!
The issue is trying to get sorted at the moment but we are absolutely livid at what's transpired with this vehicle, the service and the BS outcome!
We currently have a short bed Jeep Wrangler that won't make it the distance we are about to travel for our holiday. We've been in the market for a new car so we ended up purchasing this vehicle for 35k.
3 weeks in the Steering warning light comes on. We take it back to dealership and they said "it should be fine" plus... we're getting the 1k check done, they'll look at it then. We had tried the Google search and any possible fixes but nothing worked. Battery is fine, alt is fine, tried to re-calibrate it... nothing.
They say..... We Can't find anything wrong, but we can't let you have it back due to duty of care. It's a steering issue. We say... we NEED this car... A car! We have a jam packed full on day tomorrow PLUS we are leaving early Friday morning to drive to our destination. (today is Thursday as I write this).
They tell my wife, take it home (this was yesterday) but drop it back into us tomorrow morning (today).
So she does, but do they call her or text her or give her any idea's what's happening with the vehicle? NOPE!!! 1pm comes around and she needs to leave for a hair appt at 2pm. Still no car, no phone call, no text, nothing! so our daughter drives over to the dealership and gives them some words.
So to make matters worse, they won't release the car because it's a steering issue and they won't give is a loaner car because we need to driver over 200k with the vehicle. WTAF!!!!
We just spent 35k on this vehicle specifically because we knew our Jeep wouldn't make the trip and we get shafted BIG time by this phuking company!! You phuked us over, MAKE IT RIGHT!
------------------------------
I am going to state that just prior to the light going on, I was backing out of a tight parking spot with a vehicle parked beside me and a metal beam/post in between us. I do recall the car attempting to "correct" me because it "thought" I was going to hit the car parked beside me. I did feel the steering wheel jolt a bit.... then the light came on. So if anyone has any ideas, please throw them my way.
I HATE computerized shit in vehicles! I KNOW how to drive! Been driving for 45 years! I don't need a car deciding my fate! I'm the one that turns it all off when I get behind the wheel. It's simple BS!