Passport application issue: grandmother’s father’s name mismatch
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I’m trying to get a passport for my cousin’s grandmother, and we ran into an issue at the Passport Office.
For example, her father’s actual full name was Raj Kapoor, but unfortunately, none of his documents are available anymore.
In all of her existing documents, including Aadhaar and PAN, her father’s name is mentioned only as “Raj.” However, while filling out the passport application, we entered his full name as “Raj Kapoor.”
The officer noticed the mismatch and told us to get the name corrected in Aadhaar/PAN before proceeding. They have extended the application timeline for now.
The problem is that we don’t have any documents belonging to her father, so we don't know how we can prove the surname or get it corrected.
What would be the best way to handle this?
Can we ask the Passport Office to accept “Raj” since that is what appears consistently in her existing documents?
Is there any alternative document or declaration that can be used when the father’s documents are unavailable?
Should we withdraw/reapply with “Raj” instead?
Has anyone faced a similar situation with Passport Seva?
Would really appreciate advice from anyone who has dealt with something similar. 🙏